Privacy Policy
1. Introduction
Welcome to Computer Pride. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, or use our certification services.
2. Information We Collect
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available.
We may collect the following types of information:
Personal Identification Information: Name, email address, mailing address, phone number, and national ID/passport number (required for official exam bookings).
Educational Background: Current qualifications, employment status, and training goals.
Payment Information: Credit card details and billing addresses (processed securely through our payment gateways).
3. How We Use Your Information
Computer Pride collects and uses your personal information for the following purposes:
To process enrollments and exam bookings: We use the information provided to fulfill our obligations to you, including registering you with official certification bodies (e.g., Pearson VUE, Microsoft, Cisco).
To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
To send periodic emails: We may use the email address to send you information and updates pertaining to your training. It may also be used to respond to inquiries, questions, and/or other requests.
4. Sharing Your Personal Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners.
Third-Party Vendors: To provide you with certification exams, we are required to share your registration details (Name, ID, Email) with global testing providers such as Pearson VUE, Prometric, and directly with vendors like Microsoft, AWS, and EC-Council. These entities have their own strict privacy policies governing the handling of your data.
5. Data Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.
6. Your Rights
You have the right to request access to the personal data we hold about you, to request that we correct any inaccuracies, and to request the deletion of your personal data, subject to legal and regulatory compliance requirements regarding educational and certification records.
7. Changes to This Privacy Policy
Computer Pride has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
8. Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Computer Pride
1st Floor, ICEA Building, Kenyatta Avenue
Nairobi, Kenya
Email: info@computer-pride.co.ke