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Foundation
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All Cisco Courses
Browse our complete catalog of 333 official Cisco courses
Foundation
8 coursesNSO Essentials for Programmers and Network Architects
The "NSO Essentials for Programmers and Network Architects" course is designed to equip both network professionals and software developers with the foundational knowledge and practical skills required to leverage Cisco Network Services Orchestrator (NSO) for modern network automation. In an era where manual network configurations are increasingly unsustainable, NSO stands out as a powerful platform for orchestrating end-to-end network services across heterogeneous multi-vendor environments. This course delves into the core principles of network programmability, introduces the NSO architecture, and explores the vital role of YANG data models and standard protocols like NETCONF and RESTCONF in automating network operations. Participants will gain a clear understanding of how NSO bridges the gap between traditional networking and software development, enabling agile service delivery and robust configuration management. You will learn to define, deploy, and manage network services programmatically, significantly reducing operational costs, minimizing human error, and accelerating time-to-market for new services. By mastering NSO fundamentals, you'll be empowered to transform static networks into dynamic, programmable infrastructures capable of adapting to evolving business demands. This foundation-level course is crucial for anyone looking to build a career at the intersection of networking and software, providing the expertise to automate complex network functions, integrate with existing IT systems, and drive digital transformation within their organizations. It lays the groundwork for more advanced NSO development and certification, positioning you as a key contributor to the future of network management.
The Essentials of Webex Calling
The Essentials of Webex Calling course at Computer Pride provides a foundational understanding of Cisco's powerful cloud-based phone system. This 8-hour comprehensive training is designed for IT professionals and support specialists looking to master the deployment, management, and troubleshooting of Webex Calling environments. You will delve into the core architecture of Webex Calling, understanding how it leverages cloud infrastructure and Voice over IP (VoIP) technologies to deliver robust, scalable, and secure communication solutions for modern enterprises. Through hands-on modules, participants will gain practical skills in provisioning users, configuring calling features, managing devices, and ensuring seamless call flow within the Webex ecosystem. This course not only equips you with the technical expertise to maintain an efficient Webex Calling system but also highlights its benefits in enhancing organizational productivity through integrated collaboration and streamlined communication. By completing this certification, you will be prepared to contribute significantly to your organization's unified communications strategy, ensuring reliable and high-quality voice services.
Understanding Cisco Collaboration Foundations
The "Understanding Cisco Collaboration Foundations" course offers a critical deep dive into the fundamental principles and technologies that power modern unified communications. In today's interconnected business world, effective collaboration tools are not just a luxury but a necessity for productivity and innovation. This course is meticulously designed to provide IT professionals, network administrators, and support specialists with a comprehensive understanding of Cisco's collaboration architecture, including voice, video, messaging, and presence solutions. Participants will explore the core components of Cisco Unified Communications Manager (CUCM), delve into Voice over IP (VoIP) fundamentals, and gain insight into how various Cisco collaboration endpoints and applications seamlessly integrate. The professional benefits of this course are immense: you'll develop the foundational knowledge required to support, troubleshoot, and even contribute to the design of robust collaboration solutions. This expertise is highly sought after, enabling you to enhance operational efficiency, ensure smooth communication channels, and significantly boost your career prospects in the rapidly evolving field of enterprise IT and unified communications.
Understanding Cisco Contact Center Enterprise Foundations
The "Understanding Cisco Contact Center Enterprise Foundations" course offers a pivotal entry point into the world of sophisticated customer interaction management. This engaging 2-hour program is meticulously designed to demystify the core concepts, architecture, and foundational components of Cisco Contact Center Enterprise (CCE), a leading solution for businesses seeking to deliver exceptional customer service. You'll gain a solid understanding of how CCE integrates various technologies to route, manage, and report on customer interactions, setting the stage for more advanced studies. By grasping these fundamental principles, you'll be better equipped to understand the complexities of modern contact center operations.
Understanding Cisco Cybersecurity Operations Fundamentals
The "Understanding Cisco Cybersecurity Operations Fundamentals" course at Computer Pride provides a robust entry point into the dynamic world of cybersecurity. This foundational program is meticulously designed to introduce learners to the core concepts and practices of cybersecurity operations, with a specific emphasis on the principles and methodologies embraced by Cisco, a global leader in networking and security solutions. Participants will gain a comprehensive understanding of the modern threat landscape, including common attack vectors, vulnerabilities, and the adversaries behind them. Throughout this engaging 2-hour course, you will delve into essential topics such as network security monitoring, endpoint protection, basic threat intelligence, and the fundamentals of incident response. We explore how Security Operations Centers (SOCs) function, the roles within them, and the crucial skills required to detect, analyze, and respond to security incidents. The curriculum is structured to provide practical insights into securing networks and systems, leveraging foundational concepts that are applicable across various IT environments. Completing this course will empower you with critical foundational knowledge, preparing you for entry-level roles in cybersecurity and serving as an excellent stepping stone for further specialized training and certifications. It instills a security-first mindset and equips you with the initial competencies necessary to contribute effectively to an organization's security posture, enhancing your professional value in an increasingly digital and threat-laden world.
Understanding Cisco Data Center Foundations
This "Understanding Cisco Data Center Foundations" course provides a crucial introductory overview for anyone looking to enter or advance within the modern data center landscape. Over 2 hours, you'll explore the fundamental components and architectural principles that underpin contemporary data centers, with a specific focus on Cisco's pivotal role and innovative technologies. This foundational knowledge is essential for grasping how compute, storage, and networking converge to create efficient, scalable, and resilient IT infrastructures.
Understanding Cisco SDA Fundamentals
This "Understanding Cisco SDA Fundamentals" course provides a comprehensive introduction to Cisco's revolutionary Software-Defined Access (SDA) solution. In just two hours, participants will delve into the core concepts, architecture, and benefits of SDA, a key component of Cisco's Intent-Based Networking strategy. You will learn how SDA simplifies network operations, enhances security, and automates policy enforcement across campus and branch networks, moving beyond traditional, rigid network configurations. The course covers the fundamental building blocks of an SDA fabric, including the roles of Cisco DNA Center, the underlay and overlay networks, VXLAN, and LISP. It emphasizes how SDA enables consistent policy application and network segmentation for users and devices, significantly improving operational efficiency and reducing human error. This foundational understanding is crucial for navigating modern, complex network environments and preparing for future advancements in networking. By completing this course, you will gain a solid conceptual grasp of how Cisco SDA transforms network management from a manual, device-centric approach to an automated, policy-driven one. This knowledge is invaluable for IT professionals looking to adapt to the evolving landscape of enterprise networking, providing a strong stepping stone for further specialization in Cisco's software-defined solutions and contributing to more agile and secure network infrastructures.
Understanding Cisco Service Provider Network Foundations
This foundational course, "Understanding Cisco Service Provider Network Foundations," is meticulously designed to introduce aspiring network professionals to the complex and dynamic world of Service Provider (SP) networks. Participants will gain a comprehensive understanding of the core architectures, underlying technologies, and operational principles that govern large-scale internet infrastructures. The curriculum delves into critical components such as robust routing protocols like OSPF, ISIS, and BGP, the fundamentals of Multiprotocol Label Switching (MPLS), Quality of Service (QoS) mechanisms, and an introduction to the burgeoning field of network programmability relevant to SP environments. By completing this 2-hour intensive course, you will develop a solid conceptual framework for modern service provider operations. You'll learn how SP networks are structured to deliver internet services, enterprise connectivity, and cloud resources efficiently and reliably. This knowledge serves as a vital stepping stone for those looking to specialize in internet infrastructure, cloud networking, or enterprise connectivity solutions, empowering you to contribute effectively to network design, implementation, and troubleshooting within an SP context. This course is ideal for setting the groundwork for further specialization and advanced Cisco certifications in the service provider track.
Beginner
27 coursesCisco Aggregation Services Router 9000 Series Essentials...
The Cisco Aggregation Services Router 9000 Series Essentials (ASR9KE) v6.1 course introduces you to the features and functions of the Cisco® Aggregation Services Router (ASR) 9000 Series platforms. Through a combination of lecture and hands-on labs, you will gain an understandi...
Catalyst Center and Catalyst 9K Programmability Integration Fundamentals...
CATCPF (Catalyst Center and Catalyst 9K Programmability Integration Fundamentals) is a 3-day, instructor led, Cisco Catalyst Center course that will help you to become familiar with programmable infrastructure concepts and integrations that support Cisco SDAccess, DNA Center, a...
Understanding Cisco Contact Center Enterprise Foundations...
The Understanding Cisco Contact Center Enterprise Foundations (CCEF) v1.0 course gives you an overview of the Cisco® Packaged Contact Center Enterprise (PCCE) and Unified Contact Center Enterprise solutions. You will gain an understanding of contact center basics and describe t...
Cisco Catalyst Center Foundations...
The Cisco Catalyst Center Foundations (CCFND) training is designed to expand your knowledge of Cisco Catalyst Center, including...
CCNA: Implementing and Administering Cisco Solutions v2.1
The "CCNA: Implementing and Administering Cisco Solutions v2.1" course is the foundational stepping stone for aspiring network professionals seeking to master the intricacies of modern networking. This comprehensive program, designed by Cisco, equips learners with the essential knowledge and practical skills required to install, operate, configure, and verify basic IPv4 and IPv6 networks. You will delve into core networking concepts, including network access, IP connectivity, IP services, security fundamentals, and automation, all crucial for managing contemporary network infrastructures. Through a blend of theoretical understanding and hands-on laboratory exercises, participants will gain proficiency in configuring routers and switches, implementing VLANs, setting up static and dynamic routing protocols (like OSPF), and securing network devices using Access Control Lists (ACLs) and port security. The curriculum also introduces vital IP services such as DHCP, NAT, and NTP, alongside an introduction to wireless networking and foundational concepts of network automation and programmability. This holistic approach ensures you are not just prepared for the certification exam but also for real-world networking challenges. Successfully completing this course and earning the Cisco Certified Network Associate (CCNA) certification significantly enhances your professional credibility and marketability. It validates your capability to handle entry-level to associate-level networking tasks, making you a valuable asset to any organization. This certification opens doors to various IT roles, provides a solid base for advanced Cisco certifications (such as CCNP), and is widely recognized globally, giving your career a significant boost in the competitive IT landscape.
Automating Networks Using Cisco Platforms...
The Automating Networks Using Cisco Platforms (CCNAAUTO) training teaches you how to implement basic network applications using Cisco platforms as a base, and how to implement automation workflo...
Understanding Cisco Cybersecurity Operations Fundamentals...
The Understanding Cisco Cybersecurity Operations Fundamentals (CCNACBR) training provides an understanding of the network infrastructure devices, operations, and vulnerabilities of the TCP/IP...
CCNA Practical Lab Workshop: Build, Validate & Troubleshoot...
Enterprise Network Engineering Workshop is an intensive, bootcamp-style 4-day hands-on lab program designed to address a clear market gap in networking training. It provides a 4-day immersive, instructor-led experience focused on enterprise networking job skills. Participants build, configure, validate,...
Understanding Cisco Collaboration Foundations...
The Understanding Cisco Collaboration Foundations (CLFNDU) training gives you the skills and knowledge needed to administer and support a simple, single-site Cisco® Unified Communications Manager...
The Essentials of Webex Calling...
The Essentials of Webex Calling (CLWXCALL) training is designed to guide you through a complete Webex Calling setup, from the initial installation of Web...
Cisco Intersight Essentials...
The Cisco Intersight Essentials (DCEIS) training is Cisco’s inaugural training for Cisco Intersight. This training covers Cisco Intersight Infrastructure services to configure and monitor your c...
Understanding Cisco Data Center Foundations...
The Understanding Cisco Data Center Foundations (DCFNDU) training helps you prepare for entry-level data center roles. In this training, you will learn the foundational knowledge and skills you ne...
Cisco Data Center Nexus Dashboard Essentials...
The Cisco Data Center Nexus Dashboard Essentials training teaches you how to plan, implement, manage, operate, monitor, and troubleshoot the infrastructure of your data centers using the Cis...
Fundamentals of Cisco Networking and Security for Comply-to-Connect...
This course is a 5-day bootcamp course with a focus on teaching learners to install, operate, configureand verify basic IPv4 network, with a focus on the basics of Cisco IOS security features. The course covers the basics of CCNA level IOS...
Cisco IOS XR Software Essentials...
The Cisco IOS XR Software Essentials (IOSXRE) training introduces you to the essential features and functions of the Cisco IOS XR Software operating system that powers many Cisco products. Through...
IPv6 Fundamentals, Design, and Deployment...
IPv6 Fundamentals, Design, and Deployment (IP6FD) is a five-day training that provides you with the knowledge and skills needed to implement and configure the IP version 6 (IPv6) features of Cisco IOS software. The training also p...
ISE Essentials...
This two-day course provides a focused, hands-onintroduction to Cisco ISE, equipping you with the practical skills to deployand manage secure network access. You will explore ISE architecture and designconsiderations, configure identity sources, and build authentication andauthorization p...
NIL-Introducing IP Fundamentals of Cisco Fabric for Media...
The Introducing IP Fundamentals of Cisco Fabric forMedia (NIL-IPFMFD) course introduces you to IP technologies. This course coversEthernet functions and standards, the basic principles of IP and TCP/IP stack,and multicast protocols that allows efficient delivery of media stre...
Understanding Cisco SDA Fundamentals...
The Understanding Cisco SDA Fundamentals (SDAFND) v1.0 course introduces you to Cisco® Software-Defined Access and teaches you, through a combination of lectures and labs, how to implement simple, single-site fabric networks. You will learn the ben...
Cisco Security Fundamentals...
Stay ahead of evolving threats with SECFNDU, a coursecrafted for IT professionals who want actionable skills in modern networksecurity. Delve into the latest technologies, including virtualization,next-generation firewalls, VPNs, and endpoint protection. You’ll master thedeployment and...
Stealthwatch Foundations...
Modern enterprise networks are larger and more complex than ever before, so it takes a robust and complex system like Cisco Stealthwatch Enterprise to defend them. The same complexity that makes Stealthwatch such a powerful tool can also make it seem intimidating to new users. It is important to understand th...
Cisco 8000 Series Routers Essentials...
The Cisco 8000 Series Routers Essentials (SP8KE) v1.0 course introduces you to the features and functions of the Cisco® 8000 Series router platforms. Through a combination of lectures and labs, you will gain an understanding of all major aspects of the platform, including hardw...
Understanding Cisco Service Provider Network Foundations...
The Understanding Cisco Service Provider Network Foundations (SPFNDU) training is designed to provide you with the foundational...
Cisco Service Provider 5G Technologies Foundations...
The Cisco Service Provider 5G Technologies Foundations (SPMBL100) training introduces mobile network components, basic 5G concepts, enabling technologies for 5G, mobile packet core solutions, 5...
Stealthwatch Cloud Foundations...
How you’ll benefit This course will help you: Describe Stealthwatch Cloud, how it works, and primary benefits. Explain the basic function of Dynamic Entity Modeling. Summarize how Stealthwatch Cloud uses various telemetry sources and int...
TCPIP Network Fundamentals...
This training teaches you the fundamentals of the TCP/IP Protocol Suite and how those fundamental concepts translate to the operation of network switches and routers in a real-world environment....
Understanding Cisco Wireless Foundations...
The Understanding Cisco Wireless Foundations (WLFNDU) training teaches you the knowledge and skills you need to configure, manage, and troubleshoot a Cisco wireless LAN (WLAN) network. Topics include understanding critical aspects of RF technology, industry standards for Wi-F...
Intermediate
252 coursesIntroduction to 802.1X Operations for Cisco Security Professionals...
The Introduction to 802.1X Operations for Cisco Security Professionals (802.1X) training shows you how to configure and prepare to deploy Cisco® Identity-Based Networking Services (IBNS) solution...
ACI Elite Series...
Built as a 14-part series of 4-hour deployment specific sessions, the Elite approach enables engineers to learn ACI in line with their deployment schedule. This ACI Elite Series will provide value for anyone deploying or operating an ACI fabric. Students will learn how to :-Deploy an ACI fabric from scratch...
Administering Cisco ACI Security...
This course provides in-depth knowledge and practical skills in implementing a comprehensive ACI security design. Course Objectives: By the end of this course, participants will learn a comprehensive approach of implementing security in ACI. You will be proficient in managing and administering both internal...
Administering Cisco Secure Access...
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Administering Cisco Unified Communications...
This is a 5-day hands-on comprehensive course on Administering Cisco Unified Communications Manager (CUCM) version 15 and Unity Connection (CUC) version 15 equips IT professionals with essential skills to effectively manage, secure, and troubleshoot Cisco’s Unified Communications solutions, ensuring s...
Administering Cisco Unified Communication Manager and Unity Connection (ACUCM+AUC)...
The Administering Cisco Unified Communications Manager and Unity Connection (ACUCM/AUC) course offers a comprehensive understanding of Cisco's Unified Communications Manager System, now incorporating Version 15 updates. Geared towards system administrators and networking professionals, it delves into IP t...
Administering Cisco Unified Communications Manager...
Administering Cisco Unified Communications Manager is a training program that provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System. This course teaches the concepts of IP telephony based in system administration, including its fun...
ACUCW1 - Administering Cisco Unified Communications Workspace Part 1: Basic...
This exclusive course offers a unique real-world environment focusing on the administration of a Cisco IP telephony, video and voice mail solution, including: Cisco Unified Communications Manager (CUCM): Unity Connection : Cisco IM&P. You will learn how...
Administering Cisco Umbrella...
Cisco Umbrella is a cloud security platform that provides the first line of defense against threats on the Internet. Being able to understand and position how Cisco Umbrella works and what are the features is the key focus of this 3-day Cisco online IT class. Students who enter the course with a basic underst...
AI for Network Engineers...
Unlock the power of artificial intelligence to accelerate and enhanceyour network design process. This course is designed specifically for networkengineers who want to leverage AI tools to work smarter, faster, and withgreater precision. Thro...
Cisco AI Technical Practitioner...
The Cisco AI Technical Practitioner (AITECH) training is designed for technical professionals seeking to transition from traditional knowledge-based work to innovation-driven roles augmented...
Monitor Business Performance with Cisco AppDynamics...
The Monitor Business Performance with Cisco AppDynamics (ALY402) training outlines how to use Cisco AppDynamics Analytics features and Business iQ to see what is impacting your business performanc...
Monitor Business Performance with Cisco AppDynamics Part I...
The Monitor Business Performance with Cisco AppDynamics Part I (ALY4021) training outlines how to use Cisco AppDynamics Analytics features and Business iQ to see what is impacting your business pe...
Monitor Business Performance with Cisco AppDynamics Part II...
The Monitor Business Performance with Cisco AppDynamics Part II (ALY4022) training outlines how to use Cisco AppDynamics Analytics features and Business iQ to see what is impacting your business p...
Introduction to APM for Cisco AppDynamics...
The Introduction to APM for Cisco AppDynamics (APM210) training provides an overview of Cisco AppDynamics and introduces you to the key features of the Application Performance Monitoring (APM) pla...
Introduction to Application Monitoring in Cisco AppDynamics...
The Introduction to Application Monitoring in Cisco AppDynamics (APM211) training provides an overview of Cisco AppDynamics and introduces you to the key features of the Applicati...
Basic Troubleshooting using Cisco AppDynamics...
The Basic Troubleshooting using Cisco AppDynamics (APM212) training provides an overview of Cisco AppDynamics and introduces you to the key features of the Application Performance Monitoring (APM)...
Monitor the Health of Your Application using Cisco AppDynamics...
The Monitor the Health of Your Application using Cisco AppDynamics (APM214) training provides insights on defining performance thresholds, configuring health rules, and building policies that trig...
Introduction to Business Transaction Discovery using Cisco AppDynamics...
The Introduction to Business Transaction Discovery using Cisco AppDynamics (APM221) training shows you that planning and mapping Cisco AppDynamics to your application is a critical step to success...
Managing Business Transactions in Cisco AppDynamics...
The Managing Business Transactions in Cisco AppDynamics (APM222) training shows you that planning and mapping Cisco AppDynamics to your application is a critical step to successfully monitoring yo...
Proactive Application Monitoring using Cisco AppDynamics...
The Proactive Application Monitoring using Cisco AppDynamics (APM223) training shows you that planning and mapping Cisco AppDynamics to your application is a critical step to successfully monitori...
Administer Users and Licenses for Cisco AppDynamics...
The Administer Users and Licenses for Cisco AppDynamics (APM400) training shows that Cisco AppDynamics uses a role-based access control model to assign permissions to users and groups. In this tra...
Administering Webex AI Assistant & Agent...
By the end of this course, learners will be able to design, configure, and deploy both AI Assistants and AI Agents (Scripted and Autonomous). They will integrate these solutions across voice and digital channels, size deployments using bundles and ROI tools, manage structured and unstructured knowledge...
Administering Webex Contact Center...
Ready to get your Webex Contact Center wings and become a true expert? Administering Webex Contact Center is the course that lays the foundation for maximizing the platform’s value and driving adoption in your organization. Designed for contact center and customer experience...
Configuring BGP on Cisco Routers...
The Configuring BGP on Cisco Routers training teaches the underlying foundations of the Internet and new-world technologies such as Multiprotocol Label Switching (MPLS). It prepares students to design and implement efficient, optimal, and trouble-free BGP networks covering: The...
Basic Internetwork by Route and Switch...
In this course, students can learn and experience the actual setting of the router and switch from the factory setting condition by configuring actual network equipment step by step. Students will grow their knowledge from LAN cabling, VLAN configuration,...
Cisco DoD Comply-to-Connect...
The Cisco DoD Comply-to-Connect (C2C) training teaches you how to implement and deploy a Department of Defense (DoD) Comply-to-Connect network architecture using Cisco Identity Services Engine (IS...
Cisco DoD Comply-to-Connect...
The Cisco DoD Comply-to-Connect (C2C) training teaches you how to implement and deploy a Department of Defense (DoD) Comply-to-Connect network architecture using Cisco Identity Services Engine (IS...
Understand, Configure & Manage Cisco 9800 Controller with Catalyst(DNA) Center Integration...
The 4-day Hands-on Workshop on Understanding, Configuring, and Managing the 9800 series Controllers and integrating them into Cisco Catalyst Center focuses on providing participants with practical knowledge and skills to effectively deploy and operate Cisco's 9800 series Controllers as a standalone and wi...
Configuring Cisco Catalyst 9800 and Intro to WIFI6...
Configuring Cisco Catalyst 9800 and Intro to Wi-Fi 6 (C98WF6) is a course designed to help students understand how the Catalyst 9800 Series wireless controllers combine the best of RF excellence with IOS XE benefits. This course begins with a description of the Cisco Catalyst 9800 and its benefits while intro...
Administering and Troubleshooting Cisco Catalyst Center – Assurance...
This five-day hands-on instructor-led course provides detailed training on Cisco Catalyst Center, encompassing fundamental knowledge, installation, upgrading procedures, system requirements, deployment scenarios, and the initial setup process. It covers the basics of the Catalyst Center, including its licensi...
Performing Cybersecurity Using Cisco Security Technologies...
The Performing Cybersecurity Using Cisco Security Technologies (CBRCOR) training guides you through cybersecurity operations fundamentals, methods, and automation. The knowledge you gain in this t...
Conducting Threat Hunting and Defending using Cisco Technologies for Cybersecurity...
The Conducting Threat Hunting and Defending using Cisco Technologies for Cybersecurity (CBRTHD) training introduces and guides you to a proactive security search through networks, endpoints, a...
Call Control Core Functions...
Call Control Core Functions (CCCF) is an instructor-led course for system administrators and customers involved in the day-to-day operation of the Cisco Unified Communications Manager and Cisco Unity Connection products. CCCF is a lab-intensive course that introduces you to the CUCM system, th...
Call Control Core Functions (CCCF)...
Call Control Core Functions (CCCF v14) is an instructor-led course for system administrators and customers involved in the day-to-day operation of the Cisco Unified Communications Manager and Cisco Unity Connection products. CCCF is a lab-intensive course that in...
Administering Cisco Contact Center Enterprise...
The Administering Cisco Contact Center Enterprise (CCEA) v1.0 course teaches you the contextual information around call flow between components in the Cisco® Unified Contact Center Enterprise (UCCE) solution including intelligent contact routing, call treatment, network-to-desk...
Implementing Cisco Contact Center Enterprise Chat and Email...
The Implementing Cisco Contact Center Enterprise Chat and Email (CCECE) v1.0 course teaches you how to deploy Cisco® Enterprise Chat and Email (ECE) into an existing Enterprise Contact Center environment. You will learn the steps required to prepare and configure both Cisco Pac...
Implementing Cisco Contact Center Enterprise...
The Implementing Cisco Contact Center Enterprise (CCEI) v1.0 course teaches you how to build and implement a Cisco® Packaged Contact Center Enterprise (PCCE) solution, including advanced integration of external data, Single Sign-On (SSO), and process detail for the Contact Cent...
Reporting Cisco Contact Center Enterprise...
The Reporting Cisco Contact Center Enterprise (CCER) v1.0 course provides an architectural overview of the Contact Center Enterprise (CCE) Solution components and deployment models. You will learn the end-to-end reporting solutions of CCE designed to assist customers and partners in the ta...
Troubleshooting Cisco Contact Center Enterprise...
The Troubleshooting Cisco Contact Center Enterprise (CCET) v1.0 course is focused on Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel. Cisco® PCCE provides an enterprise-class contact center in a prepackaged deployment model th...
Implementing and Administering Cisco Solutions (CCNA v.2.2) Bootcamp...
The Implementing and Administering Cisco Solutions v2.2 Boot Camp course provides a broad range of fundamental knowledge for all IT careers. Through a combination of lecture and hands-on labs, you will learn how to install, operate, configure, and verify a basic IPv4 and IPv6 network. The course covers con...
Implementing and Administering Cisco Solutions...
This training teaches you how to install, operate, configure, and verify a basic IPv4 and IPv6 network, configure network components, such as switches, routers, and wireless local area network (LAN) controllers (WLNs), manage network devices, and identify basic security threats. This training also covers t...
Cisco Catalyst Center for Network Management...
The Cisco Catalyst Center for Network Management (CCNM)training is designed to assist in the implementation of Cisco Catalyst Centerto manage network devices, including its basics, initial configurations, bestpractices, and integration with Cisco Identity Services Engine (ISE). Thiscourse...
Implementing Cisco Collaboration Cloud and Edge Solutions...
The Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) training provides you with an understanding of Cisco Expressway Series solutions, such as B2B calls, Cisco Mobile and Remote...
Implementing Cisco Collaboration Conferencing...
The Implementing Cisco Collaboration Conferencing (CLCNF) v1. course focuses on Cisco® on-premises conferencing architecture and solutions. You will gain knowledge and skills to design and implement common conferencing deployment scenarios of Cisco Meeting Server, its integration with cal...
Implementing Cisco Collaboration Applications...
The Implementing Cisco Collaboration Applications (CLICA) training teaches you the knowledge and skills to configure and troubleshoot Single Sign-On (SSO), Cisco Unity Connection and Cisco Unity Express, and Application clients. Topics covered include streamlining communicati...
Configuring and Administering Cisco WEBEX (Meetings, Calling, and Messaging) in the Cisco...
NA...
Configuring and Administering Cisco WEBEX (Meetings, Calling, and Messaging) in the Cisco...
This five-day, instructor-led, hands-on course is designed for government IT professionals seeking to master Webex Devices, Meetings, and Messaging administration, as well as a Calling overview. It is tailored to provide the essential skills for provisioning, managing, monitoring, and troubleshooting within t...
Managing Cisco Network Operating Systems...
The Managing Cisco Network Operating Systems (CNIOS) training introduces the fundamental concepts of Cisco networking operating systems, including IOS XE, NX-OS, and IOS XR. This training is desig...
Installing, Configuring, and Troubleshooting Cisco Collaboration Endpoints...
The Installing, Configuring, and Troubleshooting Cisco Collaboration Endpoints (CISCO COLLABORATION ENDPOINTS) course is a comprehensive, five-day instructor-led course that covers deploying, managing, and troubleshooting Cisco Webex devices and collaboration solutions. This training focuses on Cisco endpo...
Cisco Splunk for AI Operations...
This course introduces to Splunk AIOps, covering the essentials of data analysis, security management, and AI-driven operations. The training will present the basics of Splunk, advanced data analysis techniques, machine learning models, and security essentials. Participants will learn how to integrate AI into...
Introducing Automation for Cisco Solutions...
The Introducing Automation for Cisco Solutions (CSAU) training gives you a broad overview of network automation skills. Through a combination of lecture and hands-o...
Cisco SIP, Cisco Unified Border Element, and Gateways...
Unlock the full power of Cisco Unified Border Element and SIP in this hands-on, expert-led course. You'll begin by mastering the foundational elements of Cisco Unified Communications networks, including gateway call routing, voice port configuration, and DSP functionality and then diving...
CSCGW - Cisco SIP, CUBEs and Gateways...
Gain understanding and hands-on experience on legacy gateways, analog telephony, CUBE, SIP, and Quality of Service. In this course, you will focus on the legacy gateway and router portions of IP Telephony. You will gain extensive experience with the configuration of legacy analog telephony technologies such...
Configuring and Troubleshooting Cisco Unified Border Element...
This Cisco CUBE training course provides a comprehensive, hands-on overview of deploying, securing, and troubleshooting Cisco Unified Border Element (CUBE) in modern enterprise and hybrid collaboration environments. The course begins with foundational concepts, introducing Unified Communications architectu...
Cisco Ultra Reliable Wireless Backbone Introduction...
The Cisco Ultra-Reliable Wireless Backhaul Introduction (NIL-CURWB) training covers CURWB software and hardware architecture, for both fixed and mobile solutions. It provides overview of the background information needed to install and operate the solution. The content includes details about Cisco I...
Unified CVP Development and Scripting- Part 1...
CVP Development and Scripting – Part 1 v12 is part of the Cisco CCE/CVP suite of Contact Center suite. CVPDS-1 teaches each student to use the features of Call Studio to build self-service IVR applications for CVP VXML Server, and to pass data between CCE/ICM and CVP. Students have ample practice writing...
CVP Development and Scripting-Part 2...
CVPD Scripting-Part 2 v12 provides in-depth coverage and hands-on practice of the more advanced programming topics of Call Studio such as web services and parsing their results, javascript, modularizing large applications. An introduction to Google Dialogflow is also included....
Implementing Cisco Application Centric Infrastructure...
The Implementing Cisco Application Centric Infrastructure (DCACI) training introduces you to the implementation and management of the Cisco Nexus 9000 Series Switches in Cisco Application Centric Infrastructure (ACI) mode. The 5-day lab-intensive training covers the key...
Designing Cisco Application Centric Infrastructure...
The Designing Cisco Application Centric Infrastructure (DCACID) v1.0 is a 5-day product training course that provides you with the knowledge and skills to understand and utilize a programmable fabric design built on Cisco Nexus® 9000 Series Switches in...
Cisco Application Centric Infrastructure Operations and Troubleshooting...
The Cisco Application Centric Infrastructure Operations and Troubleshooting (DCACIO) v5.2 course shows you how to manage, monitor, and troubleshoot Cisco® Nexus® 9000 Series Switches in Application-Centric Infrastructure (ACI) mode. Through expert instruction and ha...
Troubleshooting Cisco Application Centric Infrastructure...
The Troubleshooting Cisco Application-Centric Infrastructure (DCACIT) v5.2 course teaches you through a combination of lectures and labs the key components and procedures needed to troubleshoot Cisco Nexus 9000 Series Switches in Application-Centric Infrastructure (ACI) mode. This course i...
Implementing Cisco Data Center AI Infrastructure...
The Implementing Cisco Data Center AI Infrastructure (DCAI) training is designed to equip professionals with the skills to support, secure, and optimize AI workloads within modern data center...
AI Solutions on Cisco Infrastructure Essentials...
The AI Solutions on Cisco Infrastructure Essentials (DCAIE) training covers the essentials of deploying, migrating, and operating AI solutions on Cisco data center infrastructure. You'll b...
Designing Cisco Data Center Infrastructure...
The Designing Cisco Data Center Infrastructure (DCID) training focuses on data center design based on Cisco solutions and technologies. The training includes theoretical content and design-ori...
Troubleshooting Cisco Data Center Infrastructure...
The Troubleshooting Cisco Data Center Infrastructure (DCIT) training shows you how to troubleshoot LAN, SAN, Cisco® Data Center Unified Fabric, Cisco Unified Computing System™ (Cisco UCS®), an...
Implementing and Operating LLM Inferencing Systems with Cisco AI Pods and NVIDIA Data Center Tech...
This comprehensive training equips participants with the knowledge and skills required to design, deploy, and optimize Large Language Models (LLMs) using NVIDIA GPUs and Cisco AI Pods infrastructure. Through in-depth modules, hands-on labs, and real-world case studies, participants will lea...
Configuring Cisco MDS 9000 Switches...
The Configuring Cisco MDS 9000 Series Switches (DCMDS) v3.6 course shows you how to implement, manage, and troubleshoot Cisco® MDS 9000 Series Switches, to build highly available, scalable storage networks. Through expert instruction and extensive hands-on practice, you will learn how to deploy and use capab...
Automating Cisco Data Center Networking Solutions...
The Automating Cisco Data Center Networking Solutions (DCNAUTO) training teaches you how to implement and optimize automation in Cisco data center environments. You will gain hands-on experien...
Implementing Cisco NX-OS Switches and Fabrics in the Data Center...
The Implementing Cisco NX-OS Switches and Fabrics in the Data Center training gives you a detailed understanding of the Cisco® Nexus switch platform and teaches you how to install, configur...
Administering Cisco UCS with Intersight...
DCUCAI, Administering Cisco Data Center Unified Computing System with Intersight is a 4-day instructor-led course. In this Cisco UCS server training course, you will become experienced with the administration and troubleshooting of Cisco Unified Computing System (UCS) X-Series, B-Series, C...
DNAC Activation and Assurance...
This is a 4-day instructor led workshop aimed at Cisco partners and customers who are/have deployed Cisco DNA Center. This class will help enable Cisco DNA Center adoption in a brownfield environment utilizing Assurance as a feature to manage and troubleshooting both a wired and wireless environment, followed...
Deploying and Troubleshooting Cisco SIP Solutions...
SIP Trunk Operations (DTSIP) is a 5-day instructor-led course designed for Cisco collaboration administrators seeking in-depth knowledge of SIP protocol operations within Cisco’s collaboration deployments. This updated course offers new tools and labs to enhance skills in advanced troubl...
Design Thinking & Visual Storytelling...
Design Thinking & Visual Storytelling is a virtual instructor-led training, taking place across four sessions of four hours each. Under the guidance of veteran BA instructors, you will practice advanced Business Architecture techniques through hands-on, team-bas...
Engineering Cisco Meraki Solutions...
The Engineering Cisco Meraki Solutions (ECMS) training helps you gain the core knowledge and skills needed to deploy, plan, design, implement, and operate complex Cisco Meraki solutions. This trai...
ENCOR Powercamp - 10 Days...
The PowerCamp is based on the original content of Cisco's ENCOR course, supplemented by additional information and exercises. In addition, the content of the accompanying three-day e-learning course, which requires self-study in the...
Enhancing Cisco Security Solutions with Splunk...
The Enhancing Cisco Security Solutions with Splunk (ECSS) training covers intermediate-level knowledge of Splunk, including its fundamentals, key components, and architecture so you can detect,...
CCNP Enterprise: Implementing Cisco Enterprise Advanced Routing and Services (ENARSI)
The CCNP Enterprise: Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) course is meticulously designed for network professionals seeking to master the complexities of enterprise-level routing and infrastructure services. This comprehensive program delves deep into advanced routing protocols like OSPF, EIGRP, and BGP, equipping participants with the expertise to implement, troubleshoot, and optimize highly scalable and secure enterprise network solutions. You will gain hands-on experience with intricate redistribution scenarios, advanced path manipulation, and sophisticated filtering techniques essential for maintaining robust network operations. Beyond core routing, this course extends into critical infrastructure services and security, covering topics such as network management protocols (SNMP, NetFlow, Syslog), IP SLA for performance monitoring, and advanced VPN solutions including DMVPN and IPsec. Furthermore, you will explore device hardening, control plane policing, and an introduction to network automation, empowering you to build resilient, efficient, and secure network infrastructures. The knowledge and skills acquired are directly applicable to the real-world challenges faced by large organizations, preparing you for senior network engineering roles. Successfully completing this course not only validates your ability to manage and troubleshoot advanced Cisco enterprise networks but also significantly enhances your problem-solving capabilities in high-stakes environments. It is a vital step towards achieving the prestigious CCNP Enterprise certification, signaling to employers your profound expertise in advanced routing, infrastructure services, and network security within a modern enterprise context. This certification distinguishes you as a highly competent professional capable of tackling the most demanding network challenges.
Automating and Programming Cisco Enterprise Solutions...
The Automating and Programming Cisco Enterprise Solutions (ENAUTO) training teaches you how to implement Cisco Enterprise automated solutions, including programming concepts, orchestration, tele...
Implementing Cisco Catalyst 9000 Series Switches...
The Implementing Cisco Catalyst 9000 Series Switches (ENC9K) training provides you with an insight into Cisco Catalyst 9000 Series Switches and its solution components. It also covers inclusio...
Designing and Implementing Secure Cloud Connectivity...
The Designing and Implementing Secure Cloud Connectivity (ENCC) training helps you develop the skills required to design and implement enterprise cloud connectivity solutions. You will lea...
Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) - Master Series Bundle...
Leads to certification(s): CCIE Enterprise Infrastructure, CCIE Enterprise Wireless Instructor-led Training + E-learning + Exam Voucher Bundle A 5-week blended learning program for the 350-401 ENCOR exam includes 5 weeks of instructor sessions, 6 months of self-paced...
CCNP Enterprise: Implementing Cisco Enterprise Network Core Technologies (ENCOR) v1.3
The CCNP Enterprise: Implementing Cisco Enterprise Network Core Technologies (ENCOR) v1.3 course is a comprehensive, intermediate-level program designed to equip network professionals with the critical skills needed to implement and operate enterprise-level Cisco networks. This intensive training delves deep into the core technologies that form the backbone of modern networks, covering essential areas such as dual-stack architecture (IPv4 and IPv6), virtualization, infrastructure, network assurance, security, and automation. Participants will gain practical expertise in configuring, troubleshooting, and managing wired and wireless enterprise networks, preparing them to design robust, scalable, and secure network solutions, ensuring high availability and performance. This course is the foundational examination for the CCNP Enterprise certification, making it indispensable for those aiming to validate their advanced knowledge and hands-on capabilities in enterprise networking. The emphasis on automation and programmability also prepares professionals for the evolving landscape of network operations, enabling them to streamline tasks and enhance efficiency. Upon successful completion, you will not only be prepared to pass the 350-401 ENCOR exam but also possess the strategic insights and technical prowess to contribute significantly to complex network environments. This certification validates your ability to manage advanced routing, switching, wireless, and security solutions, positioning you as a valuable asset in any enterprise IT team.
Designing and Implementing Enterprise Network Assurance...
The Designing and Implementing Enterprise Network Assurance (ENNA) training is designed to enrich and expand your knowledge and skills in the realm of enterprise network assurance and management....
Implementing Cisco Catalyst SD-WAN Solutions...
The Implementing Cisco Catalyst SD-WAN Solutions (ENSDWI) training helps you design, deploy, configure, and manage the Cisco software-defined wide area network (SD-WAN) solution in a large...
Designing Cisco Enterprise Networks...
The Designing Cisco Enterprise Networks (ENSLD) training deepens your knowledge of designing enterprise networks. Topics covered include enterprise network design, including protocols and media for wired and wireless networks, SD-Access, VPN, Quality of Service (QoS), IPv6, a...
Implementing and Troubleshooting Networks Using Cisco ThousandEyes...
The Implementing and Troubleshooting Networks Using Cisco ThousandEyes (ENTEIT) training is designed to introduce you to and get you familiar with Cisco ThousandEyes. The focus of this training is...
Designing Cisco Enterprise Wireless Networks...
The Designing Cisco Enterprise Wireless Networks (ENWLSD) training introduces you to concepts you need to know when planning advanced designs of Cisco wireless products. The training covers desi...
Implementing Cisco Enterprise Wireless Networks...
The Implementing Cisco Enterprise Wireless Networks (ENWLSI) training helps you implement network settings to provide a secure wireless network infrastructure and troubleshoot any related issues...
Configuring and Operating Cisco EPN Manager...
The Configuring and Operating Cisco EPN Manager (EPNM100) v4.0 course shows you how to create efficient and agile network management through automated device operations, fast provisioning install, network configuration, dashboard management, and device management using Cisco© Evolved Programmable Netw...
Browser Real User Monitoring with Cisco AppDynamics...
The Browser Real User Monitoring with Cisco AppDynamics (EUM201) training provides end-to-end visibility on the pe...
Monitoring Application Performance in a Browser with Cisco AppDynamics...
The Monitoring Application Performance in a Browser with Cisco AppDynamics (EUM2011) training provides end-to-end visibility on the performance of your applications inside a brows...
Foundation of the Corporate Network - Building a small network using Cisco Meraki...
Participants will learn how to configure Meraki equipment for enterprise network. Starting with creating an account of Meraki Dashboard, they make Organization, Network, and set actual Meraki equipment such as cabling, VLAN setting, routing setting, wireless LAN...
Fundamental of the Network Operation and Administration...
In this course, you learn the basics of network operation management, TCP / IP, troubleshooting procedures, and how to use the tools. For efficient troubleshooting, it is essential to understand the network configuration in advance and understand the operation management tools. Through...
Cisco High-End Lab BOOT CAMP 1 (Switching, IGP, BGP, MPLS, IPsec)...
This course is Trenocate's most challenging course designed to master IGP, BGP, and MPLS. It is an intensive 5-day course with hands-on practical exercises that fulfill advanced and complex network requirements to master the skills required of expert e...
Cisco High-End Lab BOOT CAMP 1 (Switching, IGP, BGP, MPLS, IPsec)...
This course is Trenocate's most challenging course designed to prepare students for the IGP, BGP, and MPLS for the CCIE Enterprise Infrastructure Lab exam. In addition to developing the flexibility, speed of configuration, and information retrieval skills essential for configuring IGP, BGP, and MPLS, the...
Cisco High-End Lab BOOT CAMP 2 ~L2 Technology, QoS, Multicast, Security, IOS Features~...
This is one of the most challenging courses in Cisco training. This course aims to develop advanced proficiency in QoS, multicast, security, and IOS features. You will acquire the necessary skills through five days of intensive hands-on practice....
Hybrid Work: Next Generation Smart Building...
The Next Generation Building Training v1.0 is a 2-day training course that provides you with the knowledge and skills to understand, design and manage Smart Building Solutions. Next Generation because the focus is on highly topical customer problems using the latest Cisco and Ecosystem products and solutions....
Implementing & Administering Cisco Catalyst Centre for Assurance...
The need for intent-based networking is growing as more segments of the business depend on reliable, secure digital networks.Cisco DNA Center provides a centralized management dashboard for complete control of this new network.Full automation capabilities for provisioning and change management are enhanced wi...
Transforming to a Cisco Intent-Based Network...
The Transforming to a Cisco Intent-Based Network (IBNTRN) training teaches you the functionality of Cisco® SD-Access. Through a combination of lessons and hands-on learning, you will practice dep...
Intensive course of BGP...
In this course, you will use Cisco routers to build networks between Internet Service Providers (ISPs) and Autonomous Systems (ASes) using BGP. You will also optimize various types of traffic for large-scale networks, enabling you to smoothly design and build BGP...
Implementing and Configuring Cisco Cyber Vision Fundamentals...
The 2 day Implementing and Configuring Cisco Cyber Vision Operations course shows you how to deploy and use Cisco® Cyber Vision v4.x in the industrial network. This hands-on course provides you with the knowledge and skills to implement and use Cisco Cyber Vision system components; including Cyber Vision Cen...
Implementing Cisco Emergency Responder...
Implementing Cisco Emergency Responder (ICER) v9 is a 2 day course that provides students with best practice information on how to install, configure, operate and maintain Cisco Emergency Responder in a Cisco Unified Communications environment. Focusing on core administrative skills, you will learn to configu...
Intensive course of IPv6...
You will learn not only about IPv6 address systems, communication methods, and various related protocols, but also about the mixed environment that exists during the transition from IPv4 to IPv6 and the technologies that make it possible. Through lectures...
Intensive course of Multicast...
In this course, you learn about multicast, which is effective for efficiently sending data to multiple hosts. This course provides you with the necessary knowledge for multicast communication throughout the network, including addressing for multicast at Layer 2 and Layer 3, IGMP, IGMP snooping, and mult...
Intensive course of MPLS...
This course is designed for students to learn how MPLS and MPLS-VPN work and how to connect between locations using MPLS-VPN service. Through hands-on exercises using Cisco Systems equipment, students learn the basics of MPLS, how to build MPLS-VPNs, and h...
Intensive Course of Wireless v2.0...
You can learn using a centralized management system. This includes a basic explanation of Cisco WLAN, initial configuration of Cisco WLAN components (access points and controllers), and implementation of WLAN security....
Intensive course of Qos...
This course provides the knowledge necessary to design, implement, and troubleshoot various QoS aspects in enterprise networks, including voice networks, through lectures and hands-on labs. The focus is on methods for tuning enterprise networks using vario...
Implementing and Troubleshooting Cisco EVPN...
This comprehensive 5-day instructor-led course equipsnetwork professionals with the knowledge and hands-on skills to design, deploy,and operate modern EVPN and VXLAN fabrics across campus and data centerenvironments. Participants begin by mastering foundational concepts includingunderlay...
Administer Database Visibility with Cisco AppDynamics...
The Administer Database Visibility with Cisco AppDynamics (IFV401) training will teach you to use Cisco AppDynamics Database Visibility to monitor Structured Query Language (SQL) and Stored Proced...
Managing Industrial Networking Solutions with Cisco Technologies...
Managing Industrial Networks for Manufacturing with Cisco Technologies (IMINS2023) is a lab-intensive course, which helps you with the skills required to successfully implement and troubleshoot the most common industry standard protocols while leveraging best practices needed in security and Wireless te...
On-premise Installation Workshop for Cisco AppDynamics...
The On-Premise Installation Workshop for Cisco AppDynamics (IMP860) training shows you how to install, upgrade, and troubleshoot the installation of Cisco AppDynamics on-premise components. Presen...
Install Application and Machine Agents for Cisco AppDynamics...
The Install Application and Machine Agents for Cisco AppDynamics (IMP862) training teaches you the architecture of agents, and how to install and troubleshoot the installation of Java, .NET, Dynam...
SaaS Implementation Workshop for Cisco AppDynamics...
The SaaS Implementation Workshop for Cisco AppDynamics (IMP875) training covers an architectural overview of how Cisco AppDynamics and Application Performance Management (APM) operate, what we mon...
Cisco CyberVision Deployment and Operation...
NCVDO, Cisco Cyber Vision Deployment and Operation, is a 3-day instructor-led course. Security is every enterprise’s top priority in today’s connected world and keeping enterprise architecture secure will protect business values and outcomes. Thus, a critical element to the success of any network is ensuring...
Cisco CyberVision Deployment and Operation...
INCVDO, Cisco Cyber Vision Deployment and Operation, is a 3-day instructor-led course. Security is every enterprise’s top priority in today’s connected world and keeping enterprise architecture secure will protect business values and outcomes. Thus, a critical element to the success of...
Introduction to Nexus Dashboard Operations...
This Introduction to Nexus Dashboard training covers data center assurance and telemetry, then dives into Nexus Dashboard architecture, configuration and installation and deployment scenarios for Cisco ACI. Upon completing this course, the learner will be abl...
Intersight Test Drive...
NA...
Administering Cisco UCS X-Series Solutions with Intersight...
This deep-dive training covers Cisco UCS X-Series server family and how Intersight can be the enablement platform for all UCS servers. We will cover Intersight features such as IWOM, IST, ICO, and programmability either On-Prem or in the Cloud. Attendees will learn the breadth of the physical X-Series (pools...
IPV6 Operations And Troubleshooting...
Course Objectives:Upon completing this course, the learner will be able to meet these overall objectives: Describe the factors that led to the development of IPv6 and possible uses of this new IP structure. Describe the structure of the IPv6 address format, how IPv6 interacts with data link layer technologies...
IPv6 Network Implimentation...
In this course, student will learn not only the IPv6 technical skills but also the necessary knowledge for transitioning from IPv4 to IPv6 effectively through practical exercises. In the practice environment, we will provide one Cisco router, Windows Server, Client, and Linux....
Intermediate Python for Network Engineers...
The Intermediate Python for Network Engineers (IPYNE) training is tailored for network professionals seeking to...
Webex Contact Center -Sales Overview for Partners (Sell Only)...
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Implementing Cisco Multicast...
The Implementing Cisco Multicast (MCAST) v2.0 course teaches you the fundamentals of IP multicasting, including multicast applications, sources, receivers, group management, and IP multicast routing protocols such as Protocol Independent Multicast (PIM) used within a single administrative...
Cisco Multilayer Director Switch (MDS) Administration...
This updated four-day course (2026) focuses on the current generation of 32GB / 64GB MDS Switches and provides a deep technical exploration of Cisco MDS 9000 Series 64 GB SAN architectures, advanced congestion control, and modern intent-based automation using Cisco Nexus Dashboard 4.x. Unlike tradit...
Cisco Multilayer Director Switch Administration...
In this Cisco Multilayer Director Switch Administration updated five-day course focuses on the current generation of 32GB / 64GB MDS Switches with modern FC Analytics ASICs and provides a deep technical exploration of Cisco MDS 9000 Series 64 GB SAN architectures, advanced congestion contro...
Administering and Troubleshooting Meraki Full Stack (MX,MS,MR,MV,MI,SM,MT) Technologies...
This 5-day Meraki Full-Stack course is an immersive program that equips students with the essential skills to Deploy, Monitor, and Troubleshoot a comprehensive Meraki Full-Stack solution stack for Corporate. Participants will delve into configuring organization and network settings using the intuitive Meraki...
Administering and Troubleshooting Meraki MV Cameras...
The Administering and Troubleshooting Meraki MV Cameras (MER-MV) is a 2-day instructor-led course that offers comprehensive training for students in Configuring, Optimizing, and Troubleshooting Cisco Meraki MV Camera solutions. Throughout the course, students explore various aspects of the Meraki Dashboard an...
Administering Meraki MX (SDWAN/Security) Appliances...
The Administering Meraki MX (SDWAN/Security) Appliances v2.0 (MER-MXSDWAN) is a comprehensive 5-day instructor-led course. This program is designed to equip students with the knowledge and skills required for the effective Provisioning, Management, Monitoring, and Troubleshooting of Meraki MX Security Applian...
Meraki Wireless, Ready for the Enterprise...
This 4-day Cisco Meraki course was developed in coordination with the Meraki Engineering Business Unit. This Meraki Wireless course provides students with the skills to Configure, Optimize, Monitor, and Troubleshoot a Cisco Meraki Wireless solution. Students will learn how to efficiently deploy and optimiz...
Managing LAN Networks with Cisco Nexus Dashboard...
Managing LAN Networks with Cisco Nexus Dashboard is a 5-day class on Nexus Dashboard covers data center and campus operations with VXLAN and EVPN, then dives into Nexus Dashboard Fabric Controller (NDFC) to deploy and manage VXLAN and EVPN. Course Objectives: Upon completing this course, the learner wil...
Implementing Cisco MPLS...
The Implementing Cisco Multiprotocol Label Switching training teaches you the high-performance method for forwarding packets through a network. MPLS enables routers at the edge of a network to apply simple labels to packets. This practice allows the edge devices to switch packets according...
Implementing the Cisco NCS540 Series Routers...
The Implementing the Cisco NCS 540 Series Routers (NCS540HWE) training teaches you how to deploy Cisco Network Convergence System (NCS) 540 Series routers in a network environment. You will...
Cisco Catalyst Center for Network Automation and Assurance...
Description: The CiscoCatalyst Center for Network Automation and Assurance (NIL-CNAA) courseprovides in depth training for Automation and Assurance features. In thiscourse, you will focus and learn use step-by-step procedures needed to onboardne...
NIL-Operating Cisco IP Fabric for Media Solution...
The Operating Cisco IP Fabric for Media solution (NIL-IPFMSN) course provides a comprehensive introductionto the Cisco IP Fabric for Media (IPFM) solution. Designed for broadcastengineers transitioning to IP-based technologies in place of traditional...
Cisco NSO Administration and DevOps...
The Cisco Network Services Orchestrator (NSO) Administration and DevOps training continues the learning journey of the NSO Essentials for Programmers and Network Architects and NSO Advanced...
Cisco Compute Hyperconverged with Nutanix Implementation...
This 3-day course will help you understand and learn how to implement and Operate Cisco Compute Hyperconverged with Nutanix. This course also provides an overview and hands-on activities necessary to successfully migrate non-Nutanix workloads into Cisco UCS Nutanix Infrastructure and optimize infrastructure c...
Cisco Optical Technology Intermediate...
The Cisco Optical Technology Intermediate (OPT200) v3.0 course is designed to teach you the skills necessary to deploy the Cisco® Optical Networking System (ONS), 15454 Multiservice Transport Platform (MSTP), and Cisco Network Convergence System (NCS) 2000 Series Dense Wavelength-Division Multi...
Cisco NCS 2000 Deploying 96-Channel Flex Spectrum...
The Cisco NCS2000 Deploying 96-Channel Flex Spectrum (OPT201) v3.0 course shows you how to plan, configure, and control optical networks using the Cisco® Network Convergence System (NCS) 2000 series Flex Spectrum platform. The course teaches you how to design Flex Spectrum networks with m...
Splunk AppDynamics On-Premises Virtual Appliance Workshop...
The Splunk AppDynamics On-Premises Virtual Appliance Workshop (OVA860) training shows you how to deploy and operate the Splunk AppDynamics software. This is a self-hosted deployment that reduc...
Programming for Network Engineers...
The Programming for Network Engineers (PRNE) v2.0 course is designed to equip you with fundamental skills in Python programming. Through a combination of lectures and lab experience in simulated network environments, you will learn to use Python basics to create useful and practical scripts with Netmiko to...
Build Effective Dashboards with Cisco AppDynamics...
The Build Effective Dashboards with Cisco AppDynamics (PRO520) training will teach you the common dashboard design types and styles as a foundation for designing dashboards in Cisco AppDynamics. Y...
Monitor Kubernetes Environments with Cisco AppDynamics...
The Monitor Kubernetes Environments with Cisco AppDynamics (PRO531) training provides an overview of the Cluster Agent and how Cisco AppDynamics Agents deliver full stack observability for Kuberne...
Practical Training of the Enterprise Network Construction...
In this course, youwill be provided with the actual switches, routers, and ASA firewalls in theirinitial configuration, and you will build a corporate network by gradually expanding theconfiguration, such as building a core network using a stacked Catalyst 3750switch connection, an IP-V...
Practical Training for Implementing Router and Switch Part1...
In this 2 days course, the students will gain the practical skills needed to configure Routers and Switches of the small enterprise network. Students will be able to build a basic network without seeing a procedure manual. T...
Implementing Cisco Quality of Service...
The Implementing Cisco Quality of Service (QoS) training provides you with in-depth knowledge of QoS requirements, conceptual models such as best effort, IntServ, and DiffServ, and the implementation of QoS on Cisco platforms. The training covers the theory of QoS, design i...
Splunk AppD Hybrid Application Monitoring - Flexible Schedule Format...
The flexible-format ChangeBoldSplunk AppD Hybrid Application MonitoringCloseChangeBold course offers instructor-led training that builds full stack observability skills for hybrid applications, while minimizing time away from work.You will explore application performan...
Splunk AppDynamics for Hybrid Application Monitoring...
The Splunk AppDynamics for Hybrid Application Monitoring (SAHA) training aims to enhance your expertise in full stack observabi...
Monitor SAP with Cisco AppDynamics...
The Monitor SAP with Cisco AppDynamics (SAP210) training teaches you to use the Cisco AppDynamics platform to simplify visibility, optimize performance, and monitor business scenarios for Systems...
Designing and Implementing Secure Cloud Access for Users and Endpoints...
The Designing and Implementing Secure Cloud Access for Users and Endpoints (SCAZT) training teaches you the skills for designing and implementing cloud security architecture, user and device sec...
CCNP Security: Implementing and Operating Cisco Security Core Technologies (SCOR)
The CCNP Security: Implementing and Operating Cisco Security Core Technologies (SCOR) course is a foundational program designed for security professionals looking to validate and advance their skills in securing modern network infrastructures. This comprehensive course delves deep into the core security technologies and solutions offered by Cisco, providing participants with the knowledge and practical expertise required to implement, operate, and troubleshoot secure network access, advanced threat protection, content security, and cloud security. Participants will gain hands-on experience with critical Cisco security products, including Cisco Firepower Next-Generation Firewall (NGFW) and Next-Generation IPS (NGIPS), Cisco Identity Services Engine (ISE), Cisco AnyConnect, site-to-site and remote-access VPN solutions, Cisco Umbrella, and advanced malware protection (AMP). The curriculum focuses on architectural principles, deployment considerations, and operational best practices, preparing individuals to defend against sophisticated cyber threats and ensure the integrity and availability of organizational assets. Upon completion, this course not only prepares you for the 350-701 SCOR exam, which is a core requirement for the CCNP Security certification, but also equips you with highly sought-after skills that are immediately applicable in the cybersecurity landscape. Earning your CCNP Security certification signifies your advanced proficiency in designing, implementing, and managing robust security solutions, opening doors to higher-level roles and increased professional credibility within the IT security domain.
Installing, Configuring, Monitoring and Troubleshooting Cisco SDA...
In this 5-day In-Depth Cisco SD-Access course, provides a comprehensive, hands-on exploration of Cisco Catalyst Center and Intent-Based Networking within enterprise campus environments. Students design, deploy, secure, automate, and troubleshoot a full fabric architecture using real-world implementation w...
Software Defined Access with Catalyst Center Implementation...
Software Defined Access with Catalyst Center Implementation(SDACCI) training is designed to expand your knowledge of Cisco Catalyst Center, including its basics, deployment and scalability options, initialconfigurations, best practices, as it relates to the princ...
SDA Introduction...
DNA Center and SD-Access offer Cisco’s next-generation programmable digital network to help automate common network access security features and streamline the redundant, complex configuration required to allow different groups of users access to the network infrastructure. This 2-day network security...
SDA Implementation, Operation and Troubleshooting...
This 5-day deep dive training course explores the capabilities of the Cisco Software-Defined Access (SDA) solution. Students will learn how to implement SDA for different solution verticals. It also addresses the details of how to operate and troubleshoot the different capabilities of the underlying solution...
Designing Cisco Security Infrastructure...
The Designing Cisco Security Infrastructure (SDSI) training teaches you about security architecture design, including secure infrastructure, applications, risk, events, requirements, artificial in...
Installing, Configuring, Monitoring, Troubleshooting Cisco Catalyst SD-WAN for Government...
This five-day hands-on instructor-led course offers comprehensive training on Cisco Catalyst (Viptela) SD-WAN, focusing on the 20.15 release for SD-WAN and the 17.15 release for IOS-XE, explicitly designed for Federal and State Government Network professionals. Throughout the course, participants will gain ha...
Implementing Cisco SD-WAN Solutions (ENSDWI) v3.0
This intensive 2-hour "Implementing Cisco SD-WAN Solutions (ENSDWI) v3.0" course provides a focused overview of Cisco's Software-Defined Wide Area Network (SD-WAN) solution, built on the Viptela architecture. Designed for IT professionals seeking a rapid introduction to SD-WAN concepts, this session quickly outlines the core components, architecture, and fundamental principles behind deploying and managing a modern, agile WAN infrastructure. Participants will gain a high-level understanding of how Cisco SD-WAN enhances network flexibility, improves application performance, and simplifies operations. While not a deep dive into hands-on configuration, this course is ideal for those evaluating SD-WAN technologies, understanding its strategic benefits, or preparing for more extensive study. It clarifies the role of vManage, vSmart, vBond, and vEdge/Catalyst 8000 platforms, touching upon key features like secure connectivity and basic policy application. Completing this overview will equip you with the foundational knowledge necessary to appreciate the transformative power of SD-WAN and articulate its value within an enterprise context, setting the stage for future specialization.
Installing, Configuring, Monitoring and Troubleshooting Cisco Catalyst SD-WAN V20.18...
Inthis 5-day immersive, hands-on course covering Cisco Catalyst (Viptela) SD-WANversion 20.18/ IOS-XE 18, students will gain in-depth knowledge and practical skillsto deploy, configure, manage, and troubleshoot Cisco SD-WAN environments. Thecou...
Cisco Catalyst SD-WAN Operation and Deployment...
The Cisco Catalyst SD-WAN Operation and Deployment (SDWFND) training provides foundational concepts, business drivers, and an architectural vision of Cisco Catalyst software-defined wide area n...
Operating Cisco SD-WAN Meraki...
This 3-day course is hands-on training on Cisco Meraki SD-WAN implementations, basic and advanced Cisco Meraki SD-WAN Security features that are available on Meraki MX routers. Deep dive into capabilities like Firewall and Traffic, Application Aware Firewall, AMP Integration, Content Filtering and Threat prot...
Implementing Cisco SD-WAN Security and Cloud Solutions...
The Implementing Cisco SD-WAN Security and Cloud Solutions (SDWSCS) training teaches you advanced knowledge and skills related...
Secure SD-WAN Integration and Administration...
SDWSEC is a Cisco SASE (Secure Access Service Edge) training targeted to engineers and technical personnel involved in designing, deploying, operating, and securing Cisco Edge solutions both in enterprise and Service Provider environments. This training is specifically designed for partners and customers impl...
Cisco SD-WAN UX 2.0 Topology, Configuration and Policy Groups Migration...
This Cisco SD-WAN UX 2.0 Topology, Configuration Groups and Policy Groups Migration official Cisco course is critical for companies running Cisco SD-WAN because Cisco is fundamentally changing how SD-WAN environments are designed, deployed, and operated. The transition from device templates, feature templa...
Administering, Monitoring, and Troubleshooting Cisco Secure Access...
Cisco SecureAccess Administering and Troubleshooting (SECACC) Thiscourse delivers a comprehensive framework for understanding, deploying,managing, and troubleshooting Cisco Secure Access in modern hybridenvironments. Students begin with an...
Implementing Segment Routing on Cisco IOS XR...
The Implementing Segment Routing on Cisco IOS XR (SEGRTE201) v2.0 course covers the fundamental concepts of segment routing (SR), how to configure and verify segment routing within an Interior Gateway Protocol (IGP), and the interworking of Label Distribution Protocol (LDP) with segment ro...
Securing Email with Cisco Email Security Appliance...
The Securing Email with Cisco Email Security Appliance (SESA) training shows you how to deploy and use Cisco® Email Security Appliance to establish protection for your email systems against...
Fundamentals of Cisco Firewall Threat Defense and Intrusion Prevention...
The Fundamentals of Cisco Firewall Threat Defense and Intrusion Prevention (SFWIPF) training shows you how to implement and configure Cisco Secure Firewall Threat Defense for deployment as a next generation firewall at the internet edge. You’ll gain an understanding of Ci...
Implementing and Configuring Cisco Identity Services Engine...
The Implementing and Configuring Cisco Identity Services Engine (SISE) training teaches you to deploy, configure, and operate Cisco® Identity Services Engine (ISE) as the central platform f...
Configure the Environment - Secure Network Analytics...
In this course you will learn what makes the environment of a Secure Network Analytics system. You will be guided through a series of key configuration tasks. These tasks will include classifying hosts, host groups, services, and applications. You will also learn to manage users, network diagrams, response ma...
Configure Policy in Secure Network Analytics...
In this course you will learn what makes policies work with Secure Network Analytics. First you will walk through the building blocks of security events and alarm categories to understand how they are key to understanding policy. Next you will learn what is a policy, how they work in the product and how to ma...
SOC Analyst 1...
In this course you will learn and use tools in Secure Network Analytics associated with a tier 1 analyst. You will be guided through a series of key features for investigation workflows. These tasks will include building flow searches, using report builder, and creating custom events. With the use of labs, y...
SOC Analyst 2...
In this course you will use Secure Network Analytics advanced workflows as tier 2 analyst. You will be guided through a series of security incidents. You will work thru several techniques such as pattern recognition, host analysis, and investigation workflow. The course culminates with a deep dive into a full...
Stealthwatch for Network Operations...
This course focuses on using Cisco Stealthwatch Enterprise to complete both “proactive” and “reactive” activities required to maintain network health. The course content also includes configuring the Stealthwatch System to monitor your network's health as well as providing helpful workflows that allow...
Administering Cisco Spaces...
Cisco DNA Spaces helps resolve physical-space ‘blind spots’ inside an organization. Through Cisco wireless infrastructure, organizations can gain insights into how people and things move throughout their physical spaces. Based on these insights, organizations can drive operational efficiencies by monitori...
Designing and Implementing Cisco Service Provider Cloud Network Infrastructure...
The Designing and Implementing Cisco Service Provider Cloud Network Infrastructure training teaches you how to design and implement virtualization cloud infrastructures in a service provider...
Implementing Cisco Converged SDN Transport Solution...
The Implementing Converged SDN Transport Solutions (SPSDNTXP) v1.0 course introduces you to Software-Defined Networking (SDN)-ready architecture. This architecture evolves traditional Metro network design into an SDN-enabled programmable network capable of delivering all services (resident...
Implementing Cisco Service Provider VPN Services...
The Implementing Cisco Service Provider VPN Services (SPVI) training prepares network professionals to implement and support Virtual Private Network (VPN) solutions on top of an MPLS network...
Stealthwatch for System Administration...
This course focuses on a step-by-step framework for completing the initial configuration tasks required to get Cisco Stealthwatch Enterprise up and running. You’ll experience hands-on lab activities that focus on the critical initial configuration steps that allow Stealthwatch to monitor flows and network b...
Securing Cisco Networks with Snort Rule Writing Best Practices...
The Securing Cisco Networks with Snort Rule Writing Best Practices (SSFRules) v2.1 course shows you how to write rules for Snort, an open-source intrusion detection and prevention system. Through a combination of expert-instruction and hands-on practice, this course provides you with the knowledge and skil...
Securing Cisco Networks with Open Source Snort...
The Securing Cisco Networks with Open Source Snort (SSFSNORT) training shows you how to deploy a network intrusion detection sy...
Stealthwatch Security...
This course focuses on using Cisco Stealthwatch Enterprise from the perspective of a security analyst. The overarching goal of the course is to use Stealthwatch to investigate potential security issues and make initial determinations of whether to proceed with a more thorough investigation or to move on to th...
Cisco Stealthwatch for Security Operations & Tuning...
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Implementing Secure Solutions with Virtual Private Networks...
The Implementing Secure Solutions with Virtual Private Networks (SVPN) training teaches you how to implement, configure, monitor, and support enterprise virtual private network (VPN) solutio...
Stealthwatch Tuning...
This course focuses on the tuning process in Cisco Stealthwatch Enterprise system, to gain visibility across your enterprise and detect actionable threats. This course covers all essential aspects of the tuning process, including tuning best practices, which will optimize the Stealthwatch System. How yo...
Securing the Web with Cisco Web Security Appliance...
The Securing the Web with Cisco Web Security Appliance (SWSA) v3.0 course shows you how to implement, use, and maintain Cisco® Web Security Appliance (WSA), powered by Cisco Talos, to provide advanced protection for business email and control aga...
Cisco Smart Workspaces Workshop...
This 2-day technical workshop will provide a comprehensive overview of Cisco Smart Workspaces solution, examining the fundamental building blocks and gaining a deep understanding of their applications. You will learn and get hands-on experience of various use cases, such as occupancy management, space optimiz...
Cisco TrustSec...
Inthis 5-day Cisco TrustSec is easiest to teach when the class moves fromcore concepts into repeated design-configure-validate cycles across wired,wireless, and SD-WAN, then finishes with centralized policy governance andthird-party firewall e...
Deploying and Administering Unified Contact Center Express...
This course, Deploying Cisco Unified Contact Center Express (UCCXD) provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. This includes the deployment of Cisco Unified Contact Center Express and Cisco Unified IP Interactive Voice Response (I...
UCS X-Series Intersight Deployment, Operations Troubleshooting...
After taking this course, you should be able to: Articulate the solution level architecture of the UCS X-Series solution, and the role of IMM/Intersight and the key differentiators of the UCS X-Series solution from previous UCS architecture. Identify the function of each hardware component in the UCS X-Seri...
Is My Network Configured Correctly...
Use Case Workshops are hands-on, instructor-led courses focused on specific use case outcomes in Cisco Stealthwatch Enterprise. The workshops are designed to help you quickly identify and investigate common threats and to provide effective workflows so that you can fully understand Stealthwatch capabilities....
Gaining Visibility of Deceptive Applications...
Use Case Workshops are hands-on, instructor-led courses focused on specific use case outcomes in Cisco Stealthwatch Enterprise. The workshops are designed to help you quickly identify and investigate common threats and to provide effective workflows so that you can fully understand Stealthwatch capabilities....
How To Hunt Insider Threats...
Use Case Workshops are hands-on, instructor-led courses focused on specific use case outcomes in Cisco Stealthwatch Enterprise. The workshops are designed to help you quickly identify and investigate common threats and to provide effective workflows so that you can fully understand Stealthwatch capabilities....
Are There Rogue Hosts in My Network?...
Use Case Workshops are hands-on, instructor-led courses focused on specific use case outcomes in Cisco Stealthwatch Enterprise. The workshops are designed to help you quickly identify and investigate common threats and to provide effective workflows so that you can fully understand Stealthwatch capabilities....
Using Cisco Stealthwatch with Security Frameworks...
Use Case Workshops are hands-on, instructor-led courses focused on specific use case outcomes in Cisco Stealthwatch Enterprise. The workshops are designed to help you quickly identify and investigate common threats and to provide effective workflows so that you can fully understand Stealthwatch capabilities....
SIEM Integration with Cisco Stealthwatch...
Use Case Workshops are hands-on, instructor-led courses focused on specific use case outcomes in Cisco Stealthwatch Enterprise. The workshops are designed to help you quickly identify and investigate common threats and to provide effective workflows so that you can fully understand Stealthwatch capabilities....
Webex Macros, APIs and Programmability for Webex Devices, Control Hub and Meetings...
This 5-day class is meant forAdministrators and Engineers that are starting their Journey TowardsProgrammability for Webex and Devices. It covers the Basics of REST, JSON,Python, Postman, JavaScript, Bots, Integrations, UI Extensions, Macros, andDigital Signage. Student will use Pos...
Webex Calling Administration Professional Exam...
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Webex Calling Administration Professional...
This course represents an application stage to achieving full certification as a Cisco Webex Calling Administration Professional. It is designed to cover the product specifics for VARs and SPs. The course is designed to present the certification candidate with a baseline level of information with supportin...
Webex Contact Center Sales Exam...
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Webex Contact Center Sales (Sell and Support)...
This course is intended for partners who want to sell and support Webex Contact Center. This course represents an elective subject of study by the student. Following the successful completion of the course, a certification will be awarded. The Webex Contact Center Sales Certification course focuses on provid...
Configuring and Administering Cisco WEBEX (Calling)...
This is a 5-day WebEx Conferencing (Calling) instructor-led course where students will learn how to Provision, Manage, Monitor, and Troubleshoot Cisco WebEx Calling. Students will learn to integrate Configure and Manage Webex, Calling and Meetings. Student will learn how to setup and Manage Webex Control Hub,...
Deploying, Administering, and Troubleshooting Cisco WEBEX Calling for Government...
The Deploying, Administering, and Troubleshooting Cisco WEBEX Calling for Government v4.0 (WEBEX-CALL-GOV) Course is a 5-day instructor-led program designed to equip participants with the comprehensive skills needed for Configuring, Deploying, and Troubleshooting Webex Calling Deployments in Federal and State...
WEBEX Calling Premise-Based PSTN, Configuration and Troubleshooting for Government...
The Webex Calling Premise-Based PSTN, Configuration and Troubleshooting (WEBEX-CALL-PSTN-GOV) course is a 3-day instructor-led program designed specifically for Federal and State Government employees. During this intensive training, participants will focus on acquiring the essential...
WEBEX Calling Monitoring and Troubleshooting for Government...
In this WEBEX Calling Monitoring and Troubleshooting for Government course provides a focused, hands-on approach to diagnosing and resolving issues in secure, mission-critical government collaboration environments. The curriculum is designed to help administrators and support engineers syste...
Operating & Troubleshooting Cisco Wireless WIFI-7...
In this OPERATING & TROUBLESHOOTING CISCO WIRELESS WIFI-7 five-day, hands-on Cisco instructor-led course is designed to equip organizations with the skills required to effectively monitor, operate, and troubleshoot modern Cisco wireless networks in production environments. The course d...
Implementing, Designing, and Deploying Webex Contact Center...
Implementing, Designing, and Deploying Webex Contact Center (WXC-IDD) In t...
Webex Campaign - Class Room Training (1 Hour)...
This 1-hour module is designed to present the participants with a comprehensive level of understanding of the Webex Campaign product at the current latest release. The focus is on one of the following topics: a) Campaign Fundamentals b) Campaign - Advanced c) Reporting capabilities d) Profile Manager data...
Webex Campaign - Class Room Training (2 Hour)...
This 2-hour module is designed to present the participants with a comprehensive level of understanding of the Webex Campaign product at the current latest release. The focus is on some of the following topics: a) Campaign Fundamentals b) Campaign - Advanced c) Reporting capabilities d) Profile Manager data...
Webex Campaign - Class Room Training (3 Hour)...
This 3-hour module is designed to present the participants with a comprehensive level of understanding of the Webex Campaign product at the current latest release. The focus is on some of the following topics: a) Campaign Fundamentals b) Campaign - Advanced c) Reporting capabilities d) Profile Manager data...
Webex Campaign - Class Room Training (4 Hour)...
This 4-hour module is designed to present the participants with a comprehensive level of understanding of the Webex Campaign product at the current latest release. The focus is on some of the following topics: a) Campaign Fundamentals b) Campaign - Advanced c) Reporting capabilities d) Profile Manager data...
Webex Connect - Class Room Training (1 Hour)...
This one-hour module is designed to present the participants with a comprehensive level of understanding, with supporting exercises, of the Webex Connect product at the current latest release. The overall objective is to engage the participant with concepts and facts that provide a solid understanding of t...
Webex Connect - Class Room Training (2 Hour)...
This 2-hour module is designed to present the participants with a comprehensive level of understanding, with supporting exercises, of the Webex Connect product at the current latest release. The overall objective is to engage the participant with concepts and facts that provide a solid understanding of the...
Webex Connect - Class Room Training (3 Hour)...
This 3-hour module is designed to present the participants with a comprehensive level of understanding, with supporting exercises, of the Webex Connect product at the current latest release. The overall objective is to engage the participant with concepts and facts that provide a solid understanding of the...
Webex Connect - Class Room Training (4 Hour)...
This 4-hour module is designed to present the participants with a comprehensive level of understanding, with supporting exercises, of the Webex Connect product at the current latest release. The overall objective is to engage the participant with concepts and facts that provide a solid understanding of the...
Webex Engage - Class Room Training (1 Hour)...
This 1-hour module is designed to present the participants with a comprehensive level of understanding of the Webex Engage. The focus is on one of the following topics: a) Administrator’s role and capabilities b) Team Manager’s role and capabilities c) Agent’s role and capabilities...
Webex Engage - Class Room Training (2 Hour)...
This 2-hour module is designed to present the participants with a comprehensive level of understanding of the Webex Engage. The focus is on 2 of the following topics: a) Administrator’s role and capabilities b) Team Manager’s role and capabilities c) Agent’s role and capabilities d)...
Webex Engage - Class Room Training (3 Hour)...
This 3-hour module is designed to present the participants with a comprehensive level of understanding of the Webex Engage. The focus is on 3 of the following topics: a) Administrator’s role and capabilities b) Team Manager’s role and capabilities c) Agent’s role and capabilities d)...
Webex Engage - Class Room Training (4 Hour)...
This 4-hour module is designed to present the participants with a comprehensive level of understanding of the Webex Engage. The focus is on the 4 following topics: a) Administrator’s role and capabilities b) Team Manager’s role and capabilities c) Agent’s role and capabilities d) Co...
Webex Notify - Class Room Training (1 Hour)...
This 1-hour module is designed to present the participants with a comprehensive level of understanding of the Webex Notify. The focus is on one of the following topics: a) Overview and basics b) Send and manage messages c) Manage message settings d) Reporting and address book...
Webex Notify - Class Room Training (2 Hour)...
This 2-hour module is designed to present the participants with a comprehensive level of understanding of the Webex Notify. The focus is on 2 of the following topics: a) Overview and basics b) Send and manage messages c) Manage message settings d) Reporting and address book...
Webex Notify - Class Room Training (3 Hour)...
This 3-hour module is designed to present the participants with a comprehensive level of understanding of the Webex Notify. The focus is on 3 of the following topics: a) Overview and basics b) Send and manage messages c) Manage message settings d) Reporting and address book...
Webex Notify - Class Room Training (4 Hour)...
This 4-hour module is designed to present the participants with a comprehensive level of understanding of the Webex Notify. The focus is on 4 of the following topics: a) Overview and basics b) Send and manage messages c) Manage message settings d) Reporting and address book...
XDR Security Operations...
The XDR Security Operations with Cisco XDR (XDROPS) 3-day training guides you through the main aspects and challenges of traditional SOC. You will learn the Cisco XDR security platform and how it can simplify security operations in today's hybrid, multi-vendor, multi-threat landscape. Overview of all the...
Leveraging Cisco IOS XR VPN Services...
The Leveraging Cisco® IOS XR VPN Services (XRVPNS) training teaches you how to implement and troubleshoot Layer 2 and Layer 3 Virtual Private Network services in a service provider network oper...
Implementing Automation for Cisco Security Solutions
This concise, intermediate-level course on 'Implementing Automation for Cisco Security Solutions' is meticulously designed for IT professionals aiming to modernize and streamline their security operations. In today's dynamic threat landscape, manual configuration and monitoring are no longer sustainable. This course equips you with the essential skills to leverage automation for enhanced efficiency, faster incident response, and a stronger security posture across your Cisco security infrastructure. You'll delve into the core principles of security automation, exploring how to interact with Cisco security products programmatically using APIs and scripting.By mastering the automation techniques covered, you will significantly reduce operational overhead, minimize human error, and accelerate the deployment of security policies and solutions. The course covers key Cisco security platforms, focusing on practical applications of Python scripting, REST APIs, and relevant automation tools. Upon completion, you'll be capable of automating routine tasks, integrating security systems, and building more resilient and adaptive security environments, making you an invaluable asset in any organization's security team. This expertise is crucial for staying competitive and effective in the rapidly evolving field of cybersecurity.
Implementing Automation for Cisco Service Provider Solutions
This intermediate-level course, "Implementing Automation for Cisco Service Provider Solutions," is meticulously designed to equip network professionals with the essential skills to automate complex service provider infrastructures. In today's rapidly evolving digital landscape, automation is no longer an option but a necessity for service providers to achieve unprecedented levels of scalability, operational efficiency, and rapid service delivery. This training dives deep into core automation technologies and methodologies, empowering participants to transform traditional manual network operations into agile, programmable systems. Participants will gain hands-on experience with critical tools and platforms, including Python for scripting, Ansible for configuration management, and model-driven programmability concepts like NETCONF and YANG. A significant focus will be placed on Cisco's cutting-edge automation solutions, such as Cisco Network Services Orchestrator (NSO) for intelligent service lifecycle management and Cisco Crosswork Network Automation for proactive insights and closed-loop automation. By mastering these technologies, you will learn to streamline deployments, reduce human error, and accelerate troubleshooting across large-scale, multi-vendor service provider networks. The professional benefits of this course are substantial. It prepares you to take on advanced roles in network automation, making you an invaluable asset in organizations striving for NetDevOps adoption. You will emerge with the ability to design, implement, and maintain automated solutions that dramatically improve network performance and reliability, positioning yourself at the forefront of modern service provider operations and enhancing your career trajectory in the competitive ICT sector.
Implementing Cisco Catalyst 9000 Series Switches
This intensive 2-hour course, 'Implementing Cisco Catalyst 9000 Series Switches', is meticulously designed to equip network professionals with the essential skills for deploying, configuring, and managing Cisco's flagship enterprise switching platform. Participants will gain practical expertise in leveraging the powerful features of the Catalyst 9000 series, including its advanced IOS XE operating system, high-availability capabilities like StackWise Virtual, and integrated security features. The curriculum delves into core switching concepts, essential configurations, and an introduction to the automation and programmability aspects that define modern network infrastructures. By focusing on practical implementation, this course ensures that engineers can confidently integrate Catalyst 9000 switches into existing or new enterprise environments. You will learn to optimize network performance, enhance security posture, and prepare your network for future demands. Mastering the Catalyst 9000 series is crucial for any IT professional seeking to build robust, scalable, and secure networks, offering a significant boost to their career trajectory in network infrastructure management and design.
Implementing Cisco Collaboration Applications
This intermediate-level course, "Implementing Cisco Collaboration Applications," is meticulously designed to equip network engineers and unified communications administrators with the practical skills needed to deploy, configure, and maintain Cisco's sophisticated collaboration solutions. Participants will dive deep into the architecture and operational aspects of key Cisco collaboration platforms, learning to optimize communication workflows within modern enterprises. You will gain proficiency in managing complex call routing, enabling robust voicemail systems, and facilitating real-time presence and instant messaging services, all critical components for seamless team interaction.This training focuses on core technologies such as Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), and Cisco Unified IM and Presence (CUIP). Through hands-on exercises and real-world scenarios, you will master the intricacies of configuring endpoints, integrating various collaboration applications, and troubleshooting common issues to ensure high availability and performance. The course covers everything from initial setup and user provisioning to advanced features and system maintenance, providing a holistic understanding of the Cisco collaboration ecosystem.Upon completion, you will possess a strong command over implementing and managing Cisco collaboration applications, which directly translates to enhanced operational efficiency and improved communication infrastructure within your organization. This expertise is highly valued in the IT industry, paving the way for career advancement in specialized unified communications roles and significantly boosting your profile for relevant Cisco certifications.
Implementing Cisco Collaboration Cloud and Edge Solutions
This intermediate-level course, "Implementing Cisco Collaboration Cloud and Edge Solutions," is meticulously designed to equip IT professionals with the essential skills to deploy, integrate, and manage Cisco's cutting-edge hybrid collaboration architectures. You will delve into the critical aspects of seamlessly connecting Cisco's cloud-based Webex services with traditional on-premises Unified Communications Manager (UCM) deployments. The curriculum focuses on practical implementation, covering core technologies like Webex Control Hub, Cisco Expressway, and Cisco Unified Border Element (CUBE) to ensure robust and secure communication across diverse environments. Participants will gain hands-on expertise in configuring Webex Calling and Meetings, enabling secure external access for remote users via Cisco Expressway, and establishing reliable PSTN connectivity through CUBE in a hybrid setup. This course addresses the modern challenges of dispersed workforces and digital transformation, providing the technical acumen required to build resilient and scalable collaboration solutions. By mastering these advanced integration techniques, you will significantly enhance your ability to design, deploy, and troubleshoot complex Cisco collaboration ecosystems. This certification empowers you to facilitate fluid communication, improve productivity, and drive strategic business outcomes for organizations leveraging Cisco's comprehensive collaboration portfolio.
Implementing Cisco Collaboration Conferencing
This concise yet impactful 2-hour course, "Implementing Cisco Collaboration Conferencing", is meticulously designed to provide IT professionals with the essential knowledge and practical skills required to deploy and manage Cisco's robust conferencing solutions. In today's dynamic work environments, seamless collaboration is paramount, and this course dives into the core technologies that enable efficient multi-party communication. You'll gain a foundational understanding of key components like Cisco Unified Communications Manager (CUCM) media resources and an introduction to integrating Cisco Meeting Server (CMS), empowering you to configure and troubleshoot basic conferencing setups. Participants will emerge with the ability to confidently implement conferencing services within their Cisco collaboration infrastructure, ensuring smooth and reliable virtual meetings. The course emphasizes hands-on configuration principles and troubleshooting fundamentals, preparing you to contribute immediately to your organization's unified communications strategy. By mastering these critical skills, you'll enhance productivity, streamline team communication, and lay a solid groundwork for advancing your career in the rapidly evolving field of enterprise collaboration.
Implementing Cisco Contact Center Enterprise Chat & Email
This intermediate-level course, "Implementing Cisco Contact Center Enterprise Chat & Email," is meticulously designed for IT professionals aiming to master the integration and management of digital communication channels within the Cisco Contact Center Enterprise (CCE) ecosystem. Over two highly focused hours, you will gain practical expertise in deploying and configuring the chat and email functionalities that are crucial for modern customer service operations. The course delves into the core technologies underpinning CCE digital channels, including Cisco Unified Contact Center Enterprise components, Cisco Finesse for agent interaction, and the specific setup required for seamless chat and email routing and handling. By completing this program, participants will be equipped with the actionable skills to enhance customer engagement through robust digital communication strategies. You will learn to optimize agent workflows, configure routing for chat and email interactions, and troubleshoot common issues, directly contributing to improved operational efficiency and customer satisfaction. This specialized training is invaluable for professionals looking to expand their expertise beyond traditional voice channels and leverage CCE's full capabilities for a truly omnichannel customer experience. It’s a vital step for any organization committed to digital transformation in their contact center operations.
Implementing Cisco Contact Center Enterprise
This intensive, focused program on Implementing Cisco Contact Center Enterprise (CCE) offers a rapid yet comprehensive overview designed for IT professionals seeking to understand the foundational principles and key processes involved in deploying and managing Cisco's robust contact center solutions. Participants will gain critical insights into the core architectural components, essential configuration steps, and operational considerations necessary for effective CCE implementation. While highly condensed, this course is engineered to provide an intermediate-level conceptual framework, preparing you to tackle more advanced hands-on deployments or to better support existing CCE environments. Mastering the concepts presented here is crucial for optimizing customer interactions and streamlining service delivery within enterprise environments. You'll explore how CCE integrates with Cisco Unified Communications Manager (UCM), Cisco Voice Portal (CVP), and Cisco Finesse, learning the interplay of these technologies to create efficient and scalable contact center operations. The professional benefits extend to enhancing your ability to contribute to complex collaboration projects, troubleshoot system issues with greater confidence, and strategically leverage Cisco's cutting-edge contact center technology to drive business efficiency and superior customer experience. This course provides the conceptual backbone needed to understand, articulate, and support the implementation of industry-leading contact center solutions.
Implementing Cisco Enterprise Wireless Networks (ENWLSI) 2.0
The "Implementing Cisco Enterprise Wireless Networks (ENWLSI) 2.0" course is meticulously designed for network professionals aiming to master the intricacies of wireless network design, deployment, security, and troubleshooting within large-scale enterprise environments. This specialized training dives deep into Cisco's advanced wireless solutions, providing a comprehensive understanding of the Cisco Unified Wireless Network (CUWN) architecture, with a strong emphasis on the Catalyst 9800 Series Wireless Controllers and integration with Cisco DNA Center for unified management and automation. Participants will explore critical aspects of wireless network planning, including high-density deployments, FlexConnect architectures, and advanced mobility services, preparing them to build robust and scalable wireless infrastructures. Throughout the program, you will gain hands-on expertise in implementing secure wireless access using protocols like WPA3, 802.1X, and integrating with Cisco Identity Services Engine (ISE). The course also covers advanced topics such as Quality of Service (QoS) for real-time applications, location-based services, and effective troubleshooting methodologies for complex wireless issues. By focusing on practical application and real-world scenarios, ENWLSI 2.0 equips you with the skills to optimize wireless performance, ensure seamless connectivity, and enhance the security posture of enterprise Wi-Fi networks. Completing the ENWLSI 2.0 course not only validates your ability to deploy and manage advanced Cisco wireless solutions but also serves as a crucial component for achieving the prestigious CCNP Enterprise certification. This specialized knowledge makes you an invaluable asset in any organization that relies on cutting-edge wireless technology, opening doors to advanced career opportunities in network engineering and architecture by demonstrating your proficiency in designing, implementing, and optimizing modern enterprise wireless networks.
Implementing Cisco MPLS
This "Implementing Cisco MPLS" course is designed to equip network professionals with the foundational knowledge and practical skills required to deploy and manage Multiprotocol Label Switching (MPLS) in modern network infrastructures. You will delve into the core concepts of MPLS, understanding how it optimizes packet forwarding, enables efficient traffic engineering, and underpins advanced services like VPNs. The course covers essential components such as Label Distribution Protocol (LDP), MPLS forwarding mechanisms, and the crucial role MPLS plays in service provider environments and large enterprise networks. Upon completion, you'll be capable of configuring, verifying, and troubleshooting MPLS operations on Cisco devices. Mastering MPLS is a critical skill for any network engineer looking to advance their career in areas involving high-performance, scalable networks. This course provides hands-on experience with Cisco IOS-XR and IOS-XE platforms, translating theoretical understanding into practical application. By developing a strong grasp of MPLS, you'll be able to design and implement robust network solutions that enhance network efficiency, provide secure multi-tenant services, and ensure optimal resource utilization. This expertise is highly valued across the IT industry, positioning you as a key asset in organizations leveraging advanced networking technologies.
Implementing Cisco Multicast
The "Implementing Cisco Multicast" course is designed for network professionals seeking to master the deployment, configuration, and troubleshooting of multicast routing in modern Cisco-powered networks. Multicast technology is crucial for efficient delivery of bandwidth-intensive applications such as IPTV, video conferencing, real-time data feeds, and corporate broadcasts. This program delves deep into core multicast protocols, including Internet Group Management Protocol (IGMP) and Protocol Independent Multicast (PIM) in its various modes (Dense, Sparse, Bidirectional, and Source Specific Multicast). Participants will gain hands-on experience with Cisco IOS-XE devices, learning how to configure Rendezvous Points (RPs), implement IGMP snooping, and optimize multicast distribution trees. The curriculum also covers essential troubleshooting methodologies and command-line tools to diagnose and resolve common multicast-related issues, ensuring stable and high-performance network services. This intermediate-level course, packed into a focused 2-hour duration, provides a rapid yet thorough immersion into a critical networking domain. Upon completion, you will be proficient in designing and implementing robust multicast solutions, significantly enhancing your network's efficiency and scalability. This expertise is invaluable for supporting mission-critical applications that demand reliable group communication, making you a vital asset in any enterprise or service provider environment. Elevate your networking skill set and contribute to the seamless operation of high-demand network services with this specialized Cisco training.
Implementing Cisco NX-OS Switches and Fabrics in the Data Center
This intensive, 2-hour 'Implementing Cisco NX-OS Switches and Fabrics in the Data Center' course at Computer Pride is meticulously designed for network professionals seeking to master the deployment and management of Cisco Nexus switches and their underlying NX-OS operating system. You will delve into the core technologies that power modern data centers, including Virtual Port Channels (vPC), Fabric Extenders (FEX), and foundational concepts of VXLAN-based fabrics. This program provides crucial insights into configuring, optimizing, and troubleshooting Cisco NX-OS environments, empowering you to build resilient, high-performance, and scalable data center networks. By completing this intermediate-level course, participants will gain practical, hands-on skills essential for implementing robust data center infrastructure. You'll learn how to leverage Cisco NX-OS features to ensure network stability, optimize traffic flow, and prepare your data center for future growth and cloud integration. This training is a vital step for IT professionals looking to advance their careers in the rapidly evolving data center landscape, equipping them with the expertise to tackle complex networking challenges and contribute significantly to their organizations' digital transformation initiatives.
Implementing Cisco SD-WAN Security and Cloud Solutions
This intermediate-level course, "Implementing Cisco SD-WAN Security and Cloud Solutions," provides a comprehensive deep dive into securing your Software-Defined Wide Area Network (SD-WAN) and seamlessly integrating it with various cloud environments. Participants will gain practical expertise in deploying and managing advanced security features within the Cisco SD-WAN fabric, including firewall policies, intrusion prevention, URL filtering, and deep packet inspection. The curriculum also emphasizes establishing secure connectivity to public cloud providers like AWS, Azure, and Google Cloud, ensuring consistent policy enforcement and optimal performance across hybrid and multi-cloud architectures.Upon completion, you will be equipped to design, implement, and troubleshoot robust security solutions for modern SD-WAN deployments, protecting critical data and applications while leveraging the agility and scalability of cloud platforms. This specialized knowledge is crucial for network professionals aiming to fortify their organization's network perimeter, optimize cloud connectivity, and ensure compliance in a rapidly evolving threat landscape. The course's hands-on approach prepares you for real-world challenges, enhancing your ability to deliver secure and efficient network services.
Leveraging Cisco IOS XR VPN Services
This concise yet comprehensive 2-hour intermediate course, "Leveraging Cisco IOS XR VPN Services," is meticulously designed for network professionals seeking to master the deployment and management of Virtual Private Networks (VPNs) on Cisco's advanced IOS XR operating system. In an era where secure, scalable, and multi-service networks are paramount, understanding how to effectively implement VPN solutions on high-performance platforms like IOS XR is an indispensable skill. This course will demystify the complexities of IOS XR-based VPN services, focusing on practical application and operational efficiency. You will delve into the core technologies underpinning modern VPN deployments, including MPLS (Multiprotocol Label Switching) and BGP (Border Gateway Protocol) as they relate to Layer 3 VPNs within the IOS XR environment. The curriculum emphasizes hands-on configuration, verification, and essential troubleshooting techniques, ensuring you gain a solid understanding of how to build and maintain robust VPN infrastructures. By the end of this course, you will be equipped to leverage Cisco IOS XR to design and implement secure, high-performance network services that meet the rigorous demands of today's service providers and large enterprises. The professional benefits of completing this course are substantial. Mastering IOS XR VPN services enhances your ability to architect and manage complex network topologies, contributing directly to improved network security, reliability, and service delivery. This specialized knowledge positions you as a valuable asset in organizations that rely on Cisco's cutting-edge routing platforms, opening doors to advanced career opportunities in network engineering and operations.
Managing LAN Networks with Cisco Nexus Dashboard
This intermediate-level course, "Managing LAN Networks with Cisco Nexus Dashboard," is meticulously designed to equip network professionals with the essential skills to efficiently operate, automate, and manage modern Local Area Networks (LANs) leveraging Cisco's cutting-edge Nexus Dashboard platform. You will gain a deep understanding of how to unify network operations, enhance visibility, and streamline the management of your data center and campus LAN infrastructure. The course delves into the core technologies underpinning the Nexus Dashboard, including its integration capabilities with various Cisco networking solutions like Cisco Application Centric Infrastructure (ACI) and Nexus Dashboard Fabric Controller (NDFC), ensuring a comprehensive learning experience focused on operational excellence. This course is ideal for network engineers and administrators seeking to modernize their network management practices and embrace intelligent, intent-based networking principles.
Operating and Implementing Cisco WAN Automation Engine
The "Operating and Implementing Cisco WAN Automation Engine" course is designed for networking professionals eager to harness the power of automation in managing intricate Wide Area Networks. In just two intensive hours, participants will gain practical insights into the Cisco WAN Automation Engine (WAE), a powerful solution for optimizing network performance, traffic engineering, and capacity planning. This course demystifies the core principles of WAN automation, demonstrating how WAE provides unparalleled visibility and control over network operations, enabling proactive management and significant operational efficiencies. This intermediate-level training focuses on the essential skills required to operate and implement fundamental aspects of Cisco WAE. You will learn to navigate the WAE interface, interpret critical network analytics, and configure basic traffic engineering policies to ensure optimal service delivery across your WAN infrastructure. By mastering these foundational operational and implementation techniques, you'll be equipped to reduce manual intervention, minimize downtime, and ensure your network resources are utilized effectively, directly contributing to a more agile and reliable enterprise network environment.
Performing CyberOps Using Cisco Security Technologies
This intermediate-level course, "Performing CyberOps Using Cisco Security Technologies," is meticulously designed for IT professionals seeking to master the operational aspects of cybersecurity within a modern network environment. You will delve into the critical processes and technologies required to effectively monitor, detect, analyze, and respond to cyber threats. The curriculum emphasizes practical application, equipping you with the skills to defend organizational assets against an evolving landscape of cyberattacks. This course is ideal for individuals looking to enhance their capabilities in a Security Operations Center (SOC) or any role involving active cybersecurity defense. It solidifies your understanding of foundational security principles while providing hands-on experience with industry-leading Cisco security tools and methodologies. Upon completion, participants will possess a robust skill set crucial for maintaining a strong security posture. You will learn to interpret security alerts, analyze network traffic for suspicious activity, understand common attack vectors, and implement effective incident response procedures using a Cisco-centric approach. The professional benefits extend beyond technical proficiency, preparing you for recognized cybersecurity roles and boosting your value in the competitive IT job market by demonstrating expertise in critical security operations leveraging renowned Cisco technologies. This training is your gateway to becoming a more effective and indispensable cybersecurity defender.
Programming for Network Engineers
This intermediate 48-hour "Programming for Network Engineers" course, offered by Cisco and Computer Pride, is meticulously designed to equip network professionals with the essential programming skills required to automate, manage, and scale modern network infrastructures. In today's rapidly evolving IT landscape, traditional manual network configurations are inefficient and prone to errors. This course bridges the gap between traditional networking and software development, enabling engineers to leverage the power of code for network operations. Participants will dive deep into foundational programming concepts using Python, learn to interact with network devices via modern APIs like RESTCONF and NETCONF, and master data models such as YANG. The curriculum covers practical applications of automation tools like Ansible and explores Software-Defined Networking (SDN) principles, providing hands-on experience in scripting device configurations, collecting operational data, and implementing continuous integration/continuous deployment (CI/CD) pipelines for network changes. Upon completion, you will possess a robust skill set that dramatically enhances network agility, reduces operational costs, and future-proofs your career in an increasingly automated world.
Reporting Cisco Contact Center Enterprise
This intermediate-level course, "Reporting Cisco Contact Center Enterprise" from Cisco, is meticulously designed to equip IT professionals with the essential skills to harness the power of data within a Cisco Contact Center Enterprise (CCE) environment. Participants will delve into the intricacies of CCE reporting tools, focusing on how to extract, analyze, and interpret critical operational data. The curriculum covers core technologies such as Cisco Unified Intelligence Center (CUIC), Live Data reports, and understanding the underlying CCE database schemas to generate actionable insights for performance optimization. By mastering the art of CCE reporting, you will be able to monitor agent performance, track customer journey metrics, identify operational bottlenecks, and make data-driven decisions that significantly enhance customer satisfaction and contact center efficiency. This course empowers you to transform raw contact center data into strategic business intelligence, making you an invaluable asset in any organization leveraging Cisco's robust contact center solutions. Gain the expertise to build custom reports, dashboards, and integrate reporting capabilities to drive continuous improvement and achieve key business objectives.
Securing Cisco Networks with Open Source Snort
This intermediate-level course, "Securing Cisco Networks with Open Source Snort," provides an in-depth exploration of leveraging the powerful open-source intrusion detection/prevention system (IDS/IPS), Snort, to fortify Cisco network infrastructures. Participants will learn how to deploy, configure, and manage Snort effectively to detect and prevent a wide range of cyber threats, from malware and exploits to policy violations, specifically within environments protected by Cisco networking equipment. The curriculum emphasizes practical application, allowing learners to gain hands-on experience in real-world scenarios. By the end of this 2-hour intensive course, you will possess the critical skills to enhance your organization's security posture by integrating Snort into existing Cisco security frameworks. This includes mastering Snort rule creation, understanding alert mechanisms, and interpreting security events to respond proactively to threats. This specialized knowledge is invaluable for IT professionals looking to advance their capabilities in network security, offering a distinct advantage in safeguarding complex network environments and ensuring business continuity against evolving cyber threats.
Securing Cisco Networks with Snort Rule Writing Best Practices
This intermediate-level course, "Securing Cisco Networks with Snort Rule Writing Best Practices," is meticulously designed to equip network security professionals with the advanced skills required to effectively deploy, configure, and manage Snort, the industry's leading open-source Intrusion Detection/Prevention System (IDPS), within Cisco network environments. Participants will delve into the intricacies of Snort's architecture, learn to analyze network traffic patterns for anomalies, and master the art of crafting highly effective and optimized custom Snort rules to detect and mitigate a wide range of cyber threats targeting Cisco infrastructures. The course emphasizes best practices in rule writing, ensuring accuracy, efficiency, and minimal false positives. Over a concise two-hour duration, this intensive training focuses on practical, hands-on applications, providing a deep dive into Snort rule syntax, common attack signatures, and techniques for fine-tuning Snort's detection capabilities. You will gain proficiency in interpreting Snort alerts, understanding the lifecycle of a network intrusion, and integrating Snort's outputs with broader security operations. This specialized knowledge is crucial for defending modern enterprise networks against evolving threats such as malware, ransomware, unauthorized access attempts, and zero-day exploits. By completing this course, you will not only enhance your technical prowess in network security but also solidify your ability to contribute significantly to an organization's proactive defense strategy. The insights gained will enable you to identify vulnerabilities, implement robust detection mechanisms, and respond swiftly to security incidents, thereby safeguarding critical Cisco network assets and ensuring business continuity.
Securing Cloud Deployments with Cisco Technologies
This intermediate-level course, "Securing Cloud Deployments with Cisco Technologies," provides IT professionals with essential knowledge and practical skills to protect their cloud infrastructure and applications using Cisco's comprehensive security solutions. In today's dynamic threat landscape, organizations are increasingly migrating to cloud environments, making robust security a paramount concern. This course specifically addresses the unique challenges of securing public, private, and hybrid cloud deployments, emphasizing Cisco's best practices and technology integrations. Participants will explore key Cisco security platforms and tools designed for cloud environments, learning how to implement secure network architectures, manage access controls, detect advanced threats, and ensure data privacy and compliance within cloud ecosystems. The curriculum delves into topics such as cloud security policies, threat intelligence, secure connectivity, and incident response, all within the context of Cisco's integrated security framework. Upon completion, you will be equipped to understand and contribute to the design and implementation of secure cloud deployments, significantly enhancing your organization's security posture and resilience against cyber threats. This specialization not only validates your expertise in a critical domain but also opens doors to advanced roles focused on cloud security architecture and operations.
Securing Email with Cisco Email Security Appliance
This intermediate-level course, "Securing Email with Cisco Email Security Appliance," is meticulously designed to equip IT professionals with the essential skills to deploy, configure, and manage Cisco's robust Email Security Appliance (ESA) solutions. Email remains a primary vector for cyberattacks, making advanced email security an indispensable component of any organization's defense strategy. Throughout this 2-hour intensive program, participants will gain hands-on experience with the ESA's key features, including advanced threat protection, spam and malware filtering, data loss prevention (DLP), and email encryption. You will learn to mitigate sophisticated email-borne threats like phishing, spoofing, and ransomware, ensuring the integrity and confidentiality of your organizational communications. By mastering the Cisco ESA, you will be able to establish comprehensive email security policies, monitor email traffic for anomalies, and respond effectively to security incidents. The course emphasizes practical application, enabling you to secure your organization's email infrastructure against evolving cyber threats and comply with stringent data protection regulations. Upon completion, you will possess a critical skill set highly valued by employers seeking to fortify their cybersecurity posture, directly contributing to reduced security breaches and enhanced operational resilience.
Securing the Web with Cisco Web Security Appliance
This intensive 2-hour intermediate course, "Securing the Web with Cisco Web Security Appliance," is meticulously designed for IT professionals aiming to fortify their organizational networks against sophisticated web-based threats. Participants will gain practical expertise in deploying, configuring, and managing Cisco's industry-leading Web Security Appliance (WSA), a powerful solution for comprehensive web security. The course covers essential concepts such as advanced malware protection, granular URL filtering, application visibility and control, and secure web access policies. By focusing on core technologies within the Cisco WSA ecosystem, this program equips learners with the skills to effectively combat phishing attacks, drive-by downloads, command-and-control callbacks, and data exfiltration attempts. You will learn to implement robust security measures that not only protect users from malicious content but also ensure compliance with organizational internet usage policies. Mastering Cisco WSA positions you as a critical asset in maintaining a secure and productive digital environment, enhancing your career trajectory in network security and cybersecurity operations.
Software Defined Access and ISE Integration for Policy Deployment and Enforcement
This intermediate-level course dives deep into the architecture and practical implementation of Cisco Software-Defined Access (SDA) integrated with Cisco Identity Services Engine (ISE). Participants will gain a comprehensive understanding of how to design, deploy, and manage a secure, policy-driven network environment. The curriculum emphasizes leveraging SDA's automation and segmentation capabilities in conjunction with ISE's robust authentication, authorization, and accounting (AAA) framework to enforce granular network access policies, ensuring compliance and enhancing security postures across diverse organizational infrastructures. You will learn to streamline network operations while significantly improving security. The course covers everything from understanding the foundational components of SDA and ISE to configuring advanced policy enforcement scenarios. By mastering these technologies, network professionals can transform traditional network management into a highly automated, secure, and scalable system, prepared for modern enterprise demands. The practical skills acquired are directly applicable to real-world network challenges, making graduates highly valuable in organizations adopting advanced network automation and security solutions. This specialized training is crucial for IT professionals looking to advance their expertise in next-generation networking and cybersecurity.
Splunk AppDynamics for Hybrid Application Monitoring
This intermediate-level course, "Splunk AppDynamics for Hybrid Application Monitoring," equips IT professionals with the essential skills to master application performance management (APM) in today's complex, distributed environments. Leveraging the robust capabilities of both Cisco AppDynamics and Splunk, participants will learn to gain unparalleled visibility into application health, user experience, and business performance across hybrid infrastructures. You will explore how to integrate these powerful platforms to create a unified monitoring solution, enabling proactive identification and resolution of performance bottlenecks whether your applications reside on-premises, in private clouds, or across multiple public cloud providers. The course is designed to empower you to navigate the intricacies of modern application architectures, ensuring optimal performance and availability. By the end of this comprehensive training, you will be proficient in configuring, deploying, and managing AppDynamics agents, dashboards, and alerts, as well as integrating AppDynamics data with Splunk for advanced analytics, correlation, and operational intelligence. This synergistic approach allows for a holistic view of your entire IT ecosystem, transforming raw performance data into actionable insights. The professional benefits extend to significantly improving an organization's Mean Time To Resolution (MTTR), enhancing customer satisfaction through superior application experiences, and ultimately driving business efficiency by ensuring critical applications perform flawlessly. This expertise is invaluable for organizations striving for operational excellence and robust hybrid cloud management.
Transforming to a Cisco Intent Based Network
This concise yet powerful 2-hour course, "Transforming to a Cisco Intent Based Network," provides an essential overview for networking professionals looking to navigate the evolving landscape of modern network management. You'll delve into the core principles of Intent-Based Networking (IBN), understanding how this revolutionary approach shifts traditional network operations from manual, device-centric configurations to an automated, policy-driven model. The curriculum highlights the critical limitations of legacy systems and introduces the transformative capabilities of IBN to address today's complex network demands. Participants will gain insight into key Cisco technologies that power IBN, including Cisco DNA Center as the central automation and assurance platform, and foundational concepts of Software-Defined Access (SD-Access) and Software-Defined Wide Area Network (SD-WAN). The course emphasizes the strategic advantages of adopting IBN, such as enhanced network agility, reduced operational overhead, improved security posture through centralized policy enforcement, and proactive issue resolution through advanced analytics. By the end of this session, you'll have a clear understanding of the benefits of transforming your network with Cisco's IBN solutions, preparing you for more advanced studies and practical implementations in this cutting-edge field.
Advanced
46 coursesAdvanced Administration for Unified Communications Manager and Features 11X...
Advanced Administration for Unified Communications Manager and Features (AAUCMF v15) is a 5-day instructor-led course designed to empower collaboration administrators with the advanced knowledge and hands-on experience needed to support, troubleshoot, and optimize Cisco Unified Communications Manager envir...
Administering Cisco Unified Communications Workspace Part 2: Advanced...
This hands-on, exclusive course builds on the foundation provided by Administering Cisco Unified Communications Workspace Part 1: Basic (ACUCW1) and focuses on advanced administration of Cisco Unified Communications Manager (CUCM) v10. In this course, yo...
Identity Services Engine (ISE) Administering Advanced...
This5-day advanced training course dives deep into Cisco Identity Services Engine(ISE) with a focus on profiling, posturing, and policy creation, along with in-depth troubleshootingtechniques. Participants will learn how to leverage Cisco ISE to enhance network securit...
ADV Cisco SD-WAN Design, Troubleshoot, Topology, Configuration & Policy Groups, & Features...
In this ADV Cisco SD-WAN Design, Troubleshoot, Topology, Configuration & Policy Groups, & Features 5-day immersive, hands-on course covering Cisco Catalyst (Viptela) SD-WAN version 20.18 / IOS-XE 17.18, students will gain in-depth knowledge and practical skills to deploy, configure, manage, and troubl...
Advanced Troubleshooting & Tools in Cisco AppDynamics...
The Advanced Troubleshooting & Tools in Cisco AppDynamics (APM213) training provides a look into advance level troubleshooting tips using Cisco AppDynamics. You'll learn how to determine i...
Advanced APM for Cisco AppDynamics...
The Advanced APM for Cisco AppDynamics (APM220) training shows you that planning and mapping Cisco AppDynamics to your application is a critical step to successfully monitor your applications. In...
Advanced Troubleshooting & Monitoring with Cisco AppDynamics...
The Advanced Troubleshooting & Monitoring with Cisco AppDynamics (APM224) training shows you that planning and mapping Cisco AppDynamics to your application is a critical step to successfully...
Designing, Deploying and Managing Network Automation Systems...
The Designing, Deploying and Managing Network Automation Systems (AUTOCOR) training prepares you for a professional role as a network automation engineer. It focuses on designing and implementi...
Advanced VOIP Concepts...
AdvancedVoIP Concepts aims to enhance the knowledge of students who have alreadyattended CLACE, CCCF, CLFNDU, or possess equivalent practical experience withCisco Unified Communications Manager, Cisco Unity Connection, IOS gateways, andCisco IP phones....
Administering Advanced Cisco Contact Center Enterprise...
The Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco® Contact Center Enterprise (CCE) solution through an in-depth examination of technical and operational requirements, and of the tools...
CCNB PowerCamp from ExperTeach GmbH...
The PowerCamp is based on the original content of Cisco's CCNA course, supplemented by additional information and exercises. In addition, the content of the accompanying three-day e-learning course, which requires self-study in the traditional format, is taught by an experienced instructor...
Implementing Cisco Advanced Call Control and Mobility Services...
The Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) training provides you with knowledge about advanced call control and mobility services, focusing on Cisco Unified Communications Manager features such as Globalized Call Routing, Global Dial Plan Re...
Implementing and Operating Cisco Collaboration Core Technologies Hybrid and Cloud...
The Implementing and Operating Cisco Collaboration Core Technologies Hybrid and Cloud (CLCOR-HC) training is the second half of the CLCOR training. This training program is designed to give you...
Implementing and Operating Cisco Collaboration Core Technologies...
The Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) training provides you with the knowledge and skills to deploy, configure and troubleshoot core collaboration and networking technologies. Topics include infrastructure design protocols, codecs, and e...
Implementing and Operating Cisco Collaboration Core Technologies On-Premises...
The Implementing and Operating Cisco Collaboration Core Technologies On-Premises (CLCOR-OP) training serves as the first half of the CLC...
Cisco Secure Workload Firewall Enforcement Agents, Data Flow Mapping, and Advanced Policy Deployment...
Cisco Secure Workload Firewall Enforcement Agents, Data Flow Mapping, and Advanced Policy Deployment, CSWADV, is a 5-day course exploring telemetry data, the flows corpus, and how Cisco Secure Workload Firewall Agent provides enforcement. This course will provide the details and hands-on activities necessary...
Cisco Webex AI Expert...
Take your Webex Contact Center and AI expertise to the next level? The Cisco Webex AI Expert (CWAIE) course is your gateway to building powerful AI Assistants and AI Agents that transform customer experiences. Designed for professionals who already hold the Cisco Webex Co...
Cisco Webex Contact Center Expert...
Ready to get your Webex Contact Center wings and become a true expert? The Cisco Webex Contact Center Expert course lays the foundation for maximizing the platform’s value - for your organization and your customers. Designed for contact center and customer experience profess...
Implementing Cisco Application Centric Infrastructure - Advanced...
The Implementing Cisco Application Centric Infrastructure–Advanced (DCACIA) training shows you how to integrate the capabilities of the Cisco®️ Nexus®️ 9000 Series Switches in Cisco Application Centric Infrastructure (Cisco ACI®️) mode. You will learn how to conf...
Implementing and Operating Cisco Data Center Core Technologies...
The Implementing and Operating Cisco Data Center Core Technologies (DCCOR) training teaches you to implement data center local area networks (LANs) and storage area networks (SANs) and compute usi...
Cisco Nexus Dashboard Advanced...
The Data Center Nexus Dashboard Advanced (DCNDA) training focuses on how to deploy and use Cisco Nexus Dashboard Insights (NDI) and Cisco Nexus Dashboard Orchestrator (NDO) to successfully m...
CCIE Enterprise Infrastructure v1.0 Lab Guide by Narbik K....
The Cisco CCIE Enterprise Infrastructure (v1.0) Lab Exam is an eight-hour, hands-on exam that requires a candidate to plan, design, deploy, operate, and optimize dual stack solutions (IPv4 and IPv6) for complex enterprise networks....
Implementing Cisco Enterprise Advanced Routing and Services...
The Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) training gives you the knowledge and skills needed to...
Implementing and Operating Cisco Enterprise Network Core Technologies...
The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) training gives you the knowledge and skills needed to configure, troubleshoot, and manage enterprise wired ne...
Implementing and Operating Cisco Enterprise Network Core Technologies...
The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR-JA) training gives you the knowledge and skills needed to configure, troubleshoot, and manage enterprise wired...
Cisco Cyber Vision Architecture, Deployment and Operations...
The CiscoCyber Vision Architecture, Deployment and Operations (NIL CVDO) course focuses on understanding the architecture and foundational setup of Cisco CyberVision, emphasizing sensor installation. Participants will...
NSO Essentials for Programmers and Network Architects...
The NSO Essentials for Programmers and Network Architects (NSO201) training introduces you to Cisco Network Services Orchestrator (NSO). You will learn to install Cisco NSO and use it to manage devices and create services based on YANG templates with XPath. This training provides an overvi...
NSO Advanced for Python Programmers...
The Cisco Network Services Orchestrator (NSO) Advance Python Programmers (NSO300) v4.0 course continues the learning journey of the NSO Essentials for Programmers and Network Architects (NSO201) v4.0 course with NSO to include customizing templates with Python programming, Docker deploymen...
Implementing and Operating Cisco Security Core Technologies...
The Implementing and Operating Cisco Security Core Technologies (SCOR) training helps you gain the skills and technologies need...
Cisco SD-WAN Day-N Advanced Monitoring and Troubleshooting...
This Cisco SD-WAN training is targeted to engineers and technical personnel involved in deploying, implementing, operating and optimizing Cisco SD-WAN solution, both in enterprise and Service Provider environments, including advanced features for centralized AAR/Data policies, QoS, application performan...
SD WAN Administration and Advanced Troubleshooting...
This five-day course covers the new deployment, options and features of version 20.x Cisco Software-Defined WAN (SD-WAN). SD-WAN is an overlay architecture that overcomes the biggest drawbacks of traditional WAN. Students will learn how to design, configure and operate a Cisco SD-WAN utilizing any transport (...
CCIE Security LabGuide v6.0 by Narbik K....
To prepare for CCIE Security v6.0 lab exam...
Advanced Techniques for Cisco Firewall Threat Defense and Intrusion Prevention...
The Advanced Techniques for Cisco Firewall Threat Defense and Intrusion Prevention (SFWIPA) training shows you how to deploy Cisco Secure Firewall Threat Defense system and its features as a data...
Implementing and Operating Cisco Service Provider Network Core Technologies...
The Implementing and Operating Cisco Service Provider Network Core Technologies (SPCOR) training expands your knowledge and skills of service provider core networks. You will gain the theore...
Implementing Cisco Service Provider Advanced Routing Solutions...
The Implementing Cisco Service Provider Advanced Routing Solutions (SPRI) training teaches you theories and practices to integrate advanced routing technologies including routing protocols, multic...
Webex Contact Center Expert Exam...
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Webex Contact Center Expert...
The course represents an application stage to achieving full technical certification as a Webex Contact Center Expert utilizing the Cisco Webex Contact Center product. It is designed to present the certification candidate with a baseline level of information with supporting exercises within the Webex CC Cloud...
Implementing and Operating Cisco Wireless Core Technologies...
The Implementing and Operating Cisco Wireless Core Technologies (WLCOR) training develops professional-level experti...
Webex Contact Center Advanced Topics...
Webex Contact Center Advanced course is designed to provide an in-depth understanding and hands-on expertise in the advanced functionalities of Webex Contact Center. This comprehensive course is tailored for professionals seeking to elevate their skills in the complex aspects of managing and optimizing a cont...
Implementing Cisco Advanced Call Control and Mobility Services
This advanced Cisco course, 'Implementing Cisco Advanced Call Control and Mobility Services,' is meticulously designed for experienced IT professionals seeking to master the intricacies of sophisticated Cisco Unified Communications environments. In this focused 2-hour session, participants will dive deep into crucial aspects of call control mechanisms, advanced dial plan implementations, and enterprise-grade mobility features. The curriculum covers core technologies such as Cisco Unified Communications Manager (CUCM), Cisco Unified Border Element (CUBE), and essential protocols like SIP, equipping you with the expertise to handle complex voice and video deployments.This intensive module emphasizes practical skills required to design, implement, and troubleshoot advanced call flows and mobility solutions, including SIP trunking, multisite deployments, and robust user mobility features. You will gain a profound understanding of how to optimize and secure your organization's communication infrastructure, ensuring high availability and seamless user experience. The course is structured to provide critical insights into managing dynamic call routing, deploying advanced gateway functionalities, and integrating modern mobility services effectively.By completing this course, you will significantly enhance your ability to tackle challenging collaboration scenarios, from optimizing global dial plans to ensuring business continuity through advanced redundancy features. The skills acquired are directly applicable to real-world enterprise deployments, empowering you to contribute to building more resilient, scalable, and feature-rich Cisco collaboration solutions. This specialized training is a stepping stone for career progression into highly specialized roles within the Cisco collaboration ecosystem.
Implementing Cisco Nexus 9000 Switches in NX-OS Mode - Advanced
This advanced 2-hour masterclass, "Implementing Cisco Nexus 9000 Switches in NX-OS Mode - Advanced," is meticulously designed for seasoned network professionals seeking to deepen their expertise in operating Cisco Nexus 9000 Series Switches within an NX-OS environment. Participants will delve into the intricacies of advanced configuration, optimization, and troubleshooting techniques essential for building resilient, scalable, and high-performance data center networks. The course goes beyond basic setup, focusing on critical topics such as sophisticated routing protocols, high availability features, and foundational elements of modern data center fabrics. The curriculum is structured to equip you with practical skills in leveraging the full potential of Cisco Nexus 9000 switches. You will explore advanced VXLAN EVPN concepts, learn to implement complex routing policies using OSPF and BGP, and master techniques for ensuring network stability and security. This includes a deep dive into virtual Port-Channel (vPC) best practices, advanced security features, and performance tuning strategies that are crucial for mission-critical data center operations. The core technologies covered will empower you to tackle complex network challenges and design robust solutions. Upon completion, you will possess the advanced knowledge required to confidently deploy, manage, and optimize Cisco Nexus 9000-based data center infrastructures. This specialized training enhances your capability to contribute to the design and implementation of next-generation data centers, ensuring operational efficiency and business continuity. It's an invaluable stepping stone for those aiming to solidify their position as a leading expert in data center networking.
Monitoring and Troubleshooting Network Performance using Cisco DNA Center with Assurance
This advanced 2-hour course, "Monitoring and Troubleshooting Network Performance using Cisco DNA Center with Assurance," is designed for network professionals seeking to master the robust capabilities of Cisco DNA Center for proactive network management. Participants will dive deep into Cisco DNA Center's Assurance features, learning how to leverage its intelligent insights, telemetry data, and AI/ML-driven analytics to monitor network health, identify performance bottlenecks, and rapidly resolve complex issues across wired and wireless infrastructures. The curriculum focuses on practical application, enabling real-time visibility into network conditions, client experience, and application performance. By completing this course, you will acquire critical skills to transform reactive troubleshooting into proactive problem prevention. You will learn to interpret health scores, analyze historical data, utilize Path Trace for end-to-end connectivity analysis, and implement automated remediation strategies. Mastering these advanced Assurance tools will not only enhance your operational efficiency but also significantly reduce Mean Time To Resolution (MTTR) for network incidents, ensuring optimal network uptime and a superior user experience. This expertise is invaluable for organizations transitioning to or currently operating intent-based networks and SD-Access architectures.
NSO Advanced for Python Programmers
This advanced course, "NSO Advanced for Python Programmers," is meticulously designed for network engineers and developers aiming to master the intricacies of Cisco Network Services Orchestrator (NSO) through powerful Python scripting. It delves beyond basic NSO operations, equipping participants with the expertise to develop sophisticated, scalable, and resilient network automation solutions. You will explore advanced NSO concepts such as custom service creation, transaction management, error handling, and integrating NSO with external systems, all leveraged by Python's versatility and the NSO API. Participants will gain hands-on experience in building advanced NSO services, manipulating network configurations programmatically, and implementing robust error recovery mechanisms using Python. The course emphasizes practical application, covering topics like NETCONF/YANG model manipulation, custom action development, and advanced API interactions. By the end of this intensive program, you will be proficient in designing, deploying, and maintaining complex network services, significantly enhancing operational efficiency and agility within modern network infrastructures. This specialized skill set is crucial for organizations transitioning towards fully automated, intent-based networking.
Troubleshooting Cisco Application Centric Infrastructure
This advanced 2-hour course, "Troubleshooting Cisco Application Centric Infrastructure," is meticulously designed for network professionals seeking to master the complexities of diagnosing and resolving issues within Cisco ACI environments. In today's dynamic data centers, ACI provides unparalleled agility and automation, but ensuring its continuous, flawless operation demands a specialized skill set. This course delves deep into the core technologies of Cisco ACI, including the APIC controller, leaf and spine fabric, EPGs, contracts, bridge domains, and various external connectivity options, equipping participants with the expert knowledge needed to maintain robust, high-performing networks. Participants will gain practical, hands-on understanding of advanced troubleshooting methodologies and tools specific to Cisco ACI. We will cover techniques for identifying root causes across the ACI fabric, tenant configurations, policy enforcement, and integrations with virtual machine managers. By the end of this intensive program, you will be proficient in using APIC GUI insights, CLI commands, fault analysis, and packet capture tools to rapidly diagnose and rectify even the most challenging ACI operational issues. This expertise is crucial for minimizing downtime, optimizing network performance, and ensuring the reliability of mission-critical applications. The professional benefits of this course are substantial. Mastering ACI troubleshooting positions you as a critical asset in any organization leveraging Cisco ACI, enhancing your ability to contribute to operational excellence and strategic network initiatives. It opens doors to more senior roles, improves your problem-solving capabilities, and ensures you can confidently manage and maintain one of the industry's leading software-defined networking solutions.
Troubleshooting Cisco Contact Center Enterprise
This advanced course, "Troubleshooting Cisco Contact Center Enterprise," is meticulously designed for IT professionals seeking to master the complexities of diagnosing and resolving issues within Cisco's robust Contact Center Enterprise (CCE) ecosystem. You will dive deep into the architecture of CCE, learning to identify common points of failure across critical components such as Cisco Unified Communications Manager (UCM), Cisco Unified Contact Center Voice Portal (CVP), Cisco Finesse, and the Intelligent Contact Management (ICM) script editor. The curriculum emphasizes a systematic troubleshooting methodology, empowering you to quickly pinpoint root causes and implement effective solutions to minimize downtime and ensure seamless customer interactions. Participants will gain hands-on experience utilizing essential diagnostic tools and logs, including RTMT, SSH, SDI/SDA traces, Wireshark, and SQL queries, to analyze call flows, agent states, and database integrity. By the end of this intensive training, you will not only be proficient in proactive monitoring and reactive problem-solving but also capable of optimizing CCE performance and enhancing the overall customer experience. This expertise is crucial for maintaining the high availability and efficiency demanded by modern contact center operations, directly contributing to organizational success and customer satisfaction. Successfully completing this course will significantly enhance your value as a specialized IT professional. It equips you with the critical skills needed to support and manage one of the most vital communication platforms in the enterprise, paving the way for advanced roles in collaboration and contact center technologies.
Troubleshooting Cisco Data Center Infrastructure
This advanced 'Troubleshooting Cisco Data Center Infrastructure' course from Computer Pride is meticulously designed to equip IT professionals with the expert-level skills needed to diagnose and resolve complex issues within modern Cisco data center environments. Spanning critical technologies such as Cisco Nexus switches, Cisco Unified Computing System (UCS), and core data center networking protocols, participants will delve into systematic troubleshooting methodologies. The course emphasizes practical problem-solving across various layers of the data center, from physical infrastructure and network connectivity to virtualization components and storage area networks, ensuring robust operational stability and optimal performance. By mastering the techniques covered in this program, you will significantly reduce downtime, improve incident response times, and enhance the overall reliability of mission-critical data center services. This certification empowers network engineers, data center specialists, and support personnel to proactively identify root causes of failures, implement effective solutions, and maintain high availability in dynamic Cisco environments, directly contributing to organizational efficiency and continuity. It's an essential step for anyone looking to solidify their expertise in data center management and elevate their career trajectory in specialized IT infrastructure roles.
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