Course Details
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MSMicrosoft - TRAININGIntermediateLast Updated: 2026-02-02

Microsoft Dynamics 365 Sales Optimization Technical Workshop

4.8

Career Outcomes

Advance your career as a certified Microsoft Dynamics 365 Sales Optimization Technical Workshop professional with increased earning potential.

Target Audience

Ideal for IT professionals, administrators, and consultants seeking Intermediate certification.

Optimize Microsoft Dynamics 365 Sales processes in this technical workshop. Boost CRM efficiency and drive sales performance for your business.

Enroll

8 Hours

Learn

Official Curriculum

Practice

Hands-on Labs

Get Certified

Certificate Included

MS
Authorized Microsoft Training Partner
Delivering official curriculum with certified instructors

Successfully delivered 1,200 sessions for over 40,000 professionals

15+
Years Experience
40k+
Professionals Trained
98%
Pass Rate
4.8/5
Student Rating

Market Dynamics Driving Demand

Microsoft Azure captures 25% of the cloud market, doubling its share in just 7 years (from 12% to 25%)

Worldwide cloud spending forecast to reach $723.4 billion in 2025

Microsoft recognized as a Leader in Gartner's Magic Quadrant for Cloud Platform Services

Over 95% of Fortune 500 companies use Microsoft Azure

Career Pathways Unlocked

Dynamics 365 Sales Administrator
Sales Operations Specialist (CRM Technical Focus)
CRM Solutions Consultant specializing in Sales Enablement

The Microsoft Dynamics 365 Sales Optimization Technical Workshop is an intensive, intermediate-level program designed for IT professionals, system administrators, and technical sales support staff seeking to unlock the full potential of Dynamics 365 Sales. This workshop delves deep into the technical configurations, customization capabilities, and integration strategies required to fine-tune sales processes, enhance data integrity, and drive superior sales performance within an organization. Participants will gain hands-on expertise with core Dynamics 365 Sales modules, Power Platform components like Power Automate and Power Apps, and data analytics tools, empowering them to transform raw data into actionable sales intelligence.
Through practical exercises and real-world scenarios, attendees will learn to implement advanced features such as sales playbooks, goal management, lead scoring models, and robust reporting dashboards. The course emphasizes best practices for optimizing system performance, ensuring data quality, and securing sales data, enabling administrators to build a resilient and highly efficient sales ecosystem. This technical mastery translates directly into significant professional benefits, including the ability to streamline sales cycles, improve forecasting accuracy, boost team productivity, and ultimately contribute to a measurable increase in revenue for their organizations. Professionals will emerge equipped to lead technical initiatives that directly impact sales effectiveness and strategic growth.

Flexible Learning Options

Live OnlineLive Online
In-ClassIn-Class
e-Learninge-Learning
OnsiteOnsite
On DemandOn Demand
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Download Course Outline
Official Microsoft Courseware
Certified Instructors
Hands-on Lab Access
Practice Exams Included
Certificate of Completion
Post-Training Support

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